TROY HONDA

"I am not writing this as a customer but as an independent contractor. This dealership doesn't have shuttle drivers, so they hire rideshare drivers like myself to transport customers. Which I'm totally fine with. However, I've been doing this for more than a year and they're too cheap to even give us a five star review and tips. Until you guys start tipping and giving us 5 stars, I won't be providing anymore rides to or from this dealership."

"I would give 0 stars if I could. Bought a used car from here couple months ago, and only put around 2,000 miles since owning the car. Then the car fails and leaves me with a repair bill over $3,000. This dealer did nothing to help me at all in this situation and do not stand behind their products I guess. Don’t recommend this place at all if you want a reliable vehicle."

"The staff is incredibly kind, helpful, and efficient. Jared in the service department is fantastic! I made a mistake scheduling an appointment online, but Jared got me on the schedule right away. A part needed to be ordered, which Troy Honda received and installed into my car within 2 days of the initial service. Best experience at a dealership by far, with fair pricing."

"We consistently have excellent experiences with RICHARD Smiley. He pays close attention to details and always takes that extra step to ensure our car troubles are sorted. A month back we made an appointment for oil change online and it didn’t go through, he still accepted our car and arranged a Lyft driver to drop us off at our house. There was time when we were puzzling over our exhaust alignment, we stopped by and he actually took time to walk with us through multiple cars in their parking lot to find the exact one we have and compare - it’s that level of commitment that sets him apart. Today, we brought our car in to address a squealing noise when backing up and braking. Although the issue wasn't completely resolved, we appreciated the good service. Rich was honest, informative, and gave us some tips that we hope will help. We appreciate the quality service you provide for our Hondas. :)"

"Very bad services on the tires of my CRV. The car eventually got involved in an accident and was totaled. Honda mechanical design has problems and services are bad. Do not never buy a Honda."