Skalnek Ford Service Center

"What’s typical is the wait time for repairing your vehicle, prepare to wait longer than the projection. I’ve seen that across the board with about every dealership and mechanic. But what’s special about this dealership is the customer care, the instant feeling that you’re part of the family with that hometown vibe, and the fact that they won’t leave you stranded. I’ve never been to a dealership where they have a porter to take you home in the area or loaner cars to keep you going while they repair your car for extended periods of time. That is truly going above and beyond. Usually you are left to fend for yourself after you drop your car off. Not at skalnek! Keep up the good work!"

"I recently purchased a Ford Bronco from Brandon Hardy at Ford Skalnek, which was an awesome experience. He was knowledgeable and easy going, and I can tell he works tirelessly for his customers. Upon getting my vehicle home I had experienced a “technical difficulty” pulling it into the garage with the top half open. Oops…. Needless to say, the top didn't fit into my garage by a couple inches, resulting in contact and a misalignment issue. After this, I was not able to close the latch. I contacted the Skalnek Ford Collision Center and they were very kind and offered to look at the issue immediately. A huge shout out and THANK YOU to Marshall who fixed my latch and soft top on the spot. This team is the real deal! They know what they are doing and really go above and beyond for the customer experience."

"Long review. But awesome place. Took car in for work we knew needed done (Transmission work). Already knew it was going to be pricey. Ended up finding out more was wrong. Always a terrible situation to be in. However this place not only was willing to work with us they did an amazing job on the work itself. Car is running like a top and in better shape than when it was bought (Turbo was non-functional from lot it was bought from). I would highly recommend this place. Quality work and labor price is good for a dealer shop. I would 100% be comfortable taking a vehicle here again."

"The guys working today (especially Alex) were very friendly & helpful. They got my car in & out for an oil change in under 45 minutes, which I appreciated. The cashier gave me a punch card for a buy 4 get 1 free oil change which I thought was cool as I haven’t gotten that from any of the other Ford service centers in the area. Overall I had a good first experience."