Broadway Auto Care & Sales 1026 Broadway Street, Ann Arbor, MI 48105

"I took my car to three different places before here, paid through the nose for diagnosis charges and fixes that didn't address the problem. The guys at Broadway auto took a look at what I'd been told needed to be done next and said that didn't seem necessary, then they fixed the problem. They had the opportunity to do a bunch of expensive work and did the right thing instead. I've only just returned home from their shop, car drives like a DREAM, but even if the same issue comes back, I have every confidence that the guys at Broadway will be able to fix it better and more cost effectively than anywhere else I've gone. Everyone working here is friendly and seems competent, and it's great to have a family business in town. After 35 years of living in Ann Arbor, I think I finally found MY auto-shop."

"I have experienced a lack of morals and professionalism with their services multiple times. Last time I had my car serviced, they unnecessarily disconnected the radio without permission. When they finally agreed to reconnect the radio, they spitefully detached the arm for the hood of my car. Do not trust their work or character."

"Been here twice, once right before a major road trip. The staff is fantastic, service great, has good communication and are very willing to explain everything. When I stopped in right before the trip to get my oil change, they did a quick check of all the systems and found the breaks were nearly bad. Despite the late hour they took extra time to get it fixed. I'd recommend this place to anyone looking to have work done on their car."

"I had some trouble with my older car and broke down near their shop. I called when they were open and spoke to Muhammad. He was super helpful and patient. I was surprised at how communicative they were as the issues were being found and resolved. The price was fair and the work looked well done. Don't hesitate to use them from simple car troubles to the more complex stuff. This is a very well run business. Thanks again for your help!"

"My daughter and I drove over Ann Arbor on a Saturday from Chicago to do a campus visit at Univ of Michigan. After walking around the Big House we drove over to get lunch at Zingerman's and my car started hissing and the engine started smoking right when I parked. I found Broadway Auto from a Google search and called them. I believe the owner answered the phone and said he could look at the car even though it was Saturday afternoon and he even helped arrange a tow truck to take my car to the shop. Unfortunately for me the problem was more entailed than originally thought so I had to leave my car there over the weekend. The guys in the front were very helpful finding a rental car and finding transportation to get the rental so I could get back to Chicago. Monday morning I received a call saying they had worked on the car on Sunday (their day off) and it would be ready to pick up by lunch time. By the time I arrived the car was ready and the bill thankfully came in at the low end of the estimate. Exceptional customer service!! Based on my experience I would definitely recommend Broadway Auto to anyone needing auto repair and will definitely use them in the future if I need auto work done when in Ann Arbor."