The Furnace Guy, Inc. 9536 Stadium Drive, Kalamazoo, MI 49009

"Phil is great! Our furnace broke down on a holiday weekend and he came right out. I called 7 others that offered 24/7 services and The Furnace Guy were the only ones to call me back. Would you them every time!"

"Most recently, we had a new, high efficiency furnace installed to replace our 25-year-old boiler. From the initial evaluation of our heating needs, to the installation, to a follow-up visit to address an unexpected thermostat issue (on a Sunday no less), Phil and his associates were professional, responsive, and thorough. The quality of the equipment and its installation could not have been better. There's a reason that Furnace Guy has been our go-to business for taking care of our heating and air-conditioning needs for more than 10 years now."

"Our furnace stopped working during blizzard conditions today (12/23/22). I called around to several local HVAC companies and no one answered. I called The Furnace Guy and dispatch warned me there was a wait, but we were happy to find someone who could help. Phil called to let us know it would be a while, as travel was slow and there were 2 people in front of us. Phil arrived around 830pm and got our furnace working again!! We appreciate this business being willing to help us during such horrible weather."

"The Furnace Guy installed our Daikin mini-split in April 2022. When it showed an error code within a week or two, they sent a team to fix it at no cost on a day off (Saturday) and it has worked perfectly ever since. It does an incredible job heating and cooling our house quickly."

"My son was buying a house in town, we heard their was an issue with the boiler, but not sure exactly what. I live out of town and tried to get someone out to the house to figure out if it was worth continuing with the purchase. We were told to try contacting The Furnace Guy. So I called spoke to Terra and explained my dilemma and that we were under a time constraint with the purchase agreement . She contacted Phil and set an appointment for the very next day. Phil check the parts of the system he could, looked at the boiler and tried to figure out if it would even be worth repairing, and then contacted me. Phil must of spent more than an hour explaining everything about how the system is suppose to operate and what he was able to tell visually and the best and worst case scenario. Not many companies in today's world would take that much time not knowing if we were even going to buy the house let alone use him.Well all I can say he never even charged us to do this. We are presently deciding whether to go forward with the purchase due to the repair cost, but I know if we do our first call will be to Phil, The Furnace Guy, thanks again Phil."