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NAPA Auto Parts
3402 Patterson Avenue Southeast, Grand Rapids, Michigan, United States
About the NAPA Auto Parts
NAPA Auto Parts is a reputable car repair and parts store located at 3402 Patterson Avenue Southeast in Grand Rapids, Michigan. With a wide selection of high-quality auto parts and accessories, knowledgeable staff, and top-notch customer service, NAPA Auto Parts is your one-stop shop for all your automotive needs. Whether you're looking to repair your vehicle or simply upgrade it with the latest accessories, NAPA Auto Parts has you covered. Visit us today and experience the difference that quality products and exceptional service can make for your car.
Photos of NAPA Auto Parts
3402 Patterson Ave SE, Grand Rapids, MI 49512, United States
Opening hours of NAPA Auto Parts
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 17:00
Sunday:
09:00 - 16:00
Reviews of NAPA Auto Parts
"Needed a 36-inch pipe wrench and they had it. We struck out at a dozen other places."
"Hanna and Autumn helped me 30 minutes to close tonight and did more than I ever could have asked! Hanna was incredible. Top notch professionalism and work ethic. She pressed me two hydraulic fittings in no time and was much more knowledgeable than I'm used to when going to parts facilities. Other locations had nobody who knew how to make these lines for me. Napa - DO NOT lose these two! If you drop the ball, they have a place here at White Knight Towing waiting for them. Thanks, girls, for all your awesome help at the last minute! P.s; I will try to come clean up any oil left in that parking spot tomorrow afternoon with some dry-all."
"I went to NAPA's warehouse as the part I needed was available there. If they don't have it locally, they will have it sent to my local NSPA store! Good people, fair prices!✌️❤️"
"I have also received the worst customer service at this Napa store than I have ever seen. I typically do not right reviews but today I will be. This isn't the first time I have had the worst service at this Patterson Napa either. I wanted to return my brake pads and rotors for defective parts. Why should I buy brake parts that fail within 6 months. My calipers are fine, 2018 jeep compass, guides lubed, but now after less than 6 months, my brakes shake violently. The 2 guys at the counter said they will not return my warranty for brake shudder! What kind of parts do you people sell? I will be going to Autozone for now on because they have flawless warranty when it comes to brakes. I don't know why anyone would buy brake parts from this store if this is the quality and customer care!"
"These are some nasty people two of the customer service representatives did everything they could not to return my part even though it was covered under warranty. I gladly grabbed my part, receipt and left. Very prejudice and it's extremely conspicuous. I wouldn't dare recommend this location to anyone!"
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