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Tony Betten & Sons Ford Service
3839 Plainfield Avenue Northeast, Grand Rapids, Michigan, United States
About the Tony Betten & Sons Ford Service
Tony Betten & Sons Ford Service is a reputable car repair institution located at 3839 Plainfield Avenue Northeast in Grand Rapids, Michigan. Specializing in Ford vehicles, their expert technicians provide top-notch service and maintenance to keep your vehicle running smoothly. With a commitment to quality and customer satisfaction, Tony Betten & Sons Ford Service is the go-to destination for all your Ford car repair needs in the Grand Rapids area.
3839 Plainfield Ave NE, Grand Rapids, MI 49525, United States
Opening hours of Tony Betten & Sons Ford Service
Monday:
07:30 - 19:30
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 19:30
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 15:00
Sunday:
Day off
Reviews of Tony Betten & Sons Ford Service
"I was in to get an oil change with my work truck. I needed some replacement parts for my tailgate some the parts manager came over to see what it was going to need. She ordered the replacement parts and called when they came in. I work 75 hours a week and have little time to work on the truck so I took everything apart to replace what was needed. Well needless to say she ordered the wrong parts. I went up to return the part that was ordered wrong and was told they can’t return it because I don’t have the box. Very disappointed in the customer service!!!"
"I really enjoy it being close by. Other than that I can't seem to trust them! Paid 140 bucks for an inspection, asked them to check our brakes, rotors, calipers etc and they insist it was all good. However less than 3 days after brakes are scrubbing and squeeking. If it isn't broken they will Not tell you until you're trapped or wasted a ton of money"
"Nearly everything that came out of the sale rep's mouth was a lie. Kept telling me it would be a short time in the shop and they had it for over a month. Also tried to tell me I could make payments on a new transmission but said I couldn't when I showed up to pick up the car. Don't even think I needed the transmission."
"The sales staff and management are awesome. They kept me up to speed while waiting for a backordered bronco sport. I was dreading shopping for a new vehicle, I thought I would be dealing with pushy people. My experience here was very relaxed. There are 2 ford dealerships closer to me, but I will make the trip to these folks for any future vehicle needs."
"I bought my car from them almost two years ago now, and she's been a solid little thing. I also stop by for my oil changes (they have an easy drive-in set up) and they even fixed up my low tire pressure issue without me needing to ask. Definitely appreciate their whole team!"
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