Gerber Collision & Glass

"Got into a minor collision and had my repairs done at this Gerber Collision. Repairs were done in a week's time and handled with great care. The staff here is warm and kind and very helpful. Their manager, Chad, clearly takes pride in what he does and cares about customers being well informed and satisfied with repairs."

"4 months now I've been dealing with my claim. My parked vehicle was smashed in front of my house. My vehicle goes back into Gerber AGAIN this coming Monday because the work they did is HORRIBLE for nearly $13K they worked my insurance company for. Josh that I have been working with, works harder at making excuses, blaming Dodge, carwashes, any excuse other than taking accountability for their shoddy work. Several people have commented on how awful my truck looks and how dare they think it's acceptable or give me any headache with my legitimate complaints about their terrible work. Gerber Collision is a joke and Josh should not be involved in customer service whatsoever. They/He, didn't even take pictures of my whole vehicle. Just where the initial impact was. Gerber Collision is a fradulent company making big money at the consumers exspense. Never again will I allow any of my vehicles have work done at Gerber and everyone I know will hear about my terrible experience with this overblown franchise."

"I am very happy with this shop, Gerber Collision. They detailed my vehicle after the job was completed. They repaired a scratch that was beyond the scope of my insurance claim. The damage repaired from a small bumper issue looks very good. I highly recommend Gerber Collision."

"A large work truck backed into my car on the street, really smashed the front end. Had it brought to Gerber and they absolutely blew me away with how good of a job they did. Everyone I work with knows how much I love my car, and they all thought I went out and bought a brand new one to replace it, that's how good it looks! When I picked it up the car was sparkling clean, inside and out. Chad was the gentleman that I worked with/spoke to along with my insurance adjuster, and he was simply amazing. Super friendly, honest, and made such a stressful process 1000x easier. He also made sure to reassure me that if I have any problems or concerns with the work they did, to stop by or give him a call and they would make it right. I work in the auto parts field up here in Grand Rapids, and I have made sure to let co-workers know who is responsible for such an amazing repair job, as well as recommending you guys a million times over to friends, family, and customers."