Rafa's Auto Repair 333 28th Street Southeast, Grand Rapids, MI 49548

"Terrible experience. The work they did to my car messed it up really bad and I am still fixing the stuff they messed up. They broke my 4WD and both of my axles. They also dented my bumper pretty bad as well. Keep in mind my car was brought in to them about a year ago. I really wish I could give them 0 stars. Never go to this shop!!!"

"This place has worked on my muffler twice and I have to get it repaired AGAIN. They've given me incorrect diagnosis multiple times and I've wasted time and money on repairs I didn't need. Any time I've tried to tell them I'm still having issues, they will just look at me crazy and send me home! I've always had anxiety sending my car here. They tell you it'll be done by the end of the day and they tell you they couldn't get to it and ask you to bring it again tomorrow just for it to sit in the parking lot all day again. I think they are cutting corners and ripping people off. The owner won't ever have to feel the way the customers do because if one of his cars breaks down he can choose to drive him Porsche, Wrangler, or McLauren. Incompetent mechanics."

"Worse experience ever, they charged me $60 for doing nothing, the diagnosis was totally wrong, I took the car somewhere else and had it fixed for $120 instead of $2800 these ppl want."

"Great shop, great owner, great prices, super trustworthy. I love the service every time!"

"Worse experience ever! Took my car for a noise in my engine. They first told me it was my belt. Got it done. And still making noise. Next they said it was the alternator. Took it to another shop for 2nd opinion and turned out it wasn’t none of those problems. Charge me over $300 for nothing. Definitely never going back there and I won’t recommend it to anyone. They don’t know what they’re doing. Horrible experience. They also did my father in law dirty. Do your research before hand"