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Johnson's Automotive Repair
1305 North State Street, Big Rapids, Michigan, United States
About the Johnson's Automotive Repair
Johnson's Automotive Repair is a trusted car repair institution located at 1305 North State Street in Big Rapids, Michigan. With a team of experienced technicians, they provide top-notch services to ensure your vehicle is running smoothly and safely. Whether you need routine maintenance, repairs, or diagnostics, Johnson's Automotive Repair is dedicated to providing reliable and efficient service. Visit them today for all your car repair needs.
Photos of Johnson's Automotive Repair
1305 N State St, Big Rapids, MI 49307, United States
Opening hours of Johnson's Automotive Repair
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Johnson's Automotive Repair
"I so appreciate the friendliness and great service I receive when I take my car in. Whether for oil changes or repairs, these guys have always been consistent in their service. Being a female who knows little about cars, it's nice to have a business that I can turn to that honesty and integrity is key to their business model. They take time to explain things, and are patient when I have questions. I highly recommend them!"
"I am very satisfied with my recent detail job completed by Johnson's Automotive. I scheduled the appointment online. It was an easy process. The service manager confirmed my appointment (via phone) a couple days before & walked me through the package & cost. During the actual work, they called with an increase in price due to the extensive amount of work... (which I anticipated). My vehicle was outstanding. I was very impressed with the work. I scheduled for my husband's vehicle next month."
"If I could give them negative starts I would! Took my car here because the headlights were malfunctioning at night. Which is very dangerous and concerning. They made me aware of $129 diagnostic fee, which I believe is fair. But then they called to ask if they could have two more hours because I have not figured out the issue and my radio was not corresponding with the system. I asked if this was going to resolve my headlight issue as well because I’m not really concerned about my radio that’s not why I brought it in. And they said yes, they think that this might be an overall fix so I okayed another two hours at $129 an hour. After that I had about a $400 fee, they had not figured out what was wrong with my headlights yet and asked to bring it back as they were driving it during the day and did not see the headlights acting up. I asked how I would do that as it only happens at night and they suggested to bring it back a different night so they could keep it overnight. I agreed and brought it in days later when they were available. After keeping it overnight, I received another phone call the mechanic wanted three more hours to diagnose it. They couldn’t tell if it was a wire issue or a modular issue. I asked if I was understanding correctly, it was going to be near $1000 just to figure out what was wrong with my car without any repairs? They confirmed that that was a case. Needless to say I declined the three extra hours and will be picking my car up and taking it to a dealership or different shop. My mind is blown I’m out at $400, without use of my car for several hours in exactly where I started. Do not take your car here."
"I went to Johnson's Automotive after visiting several local garages, including a Ford dealership, because my Ford Escape was doing some really crazy, unpredictable things. I was over the moon happy with Johnson's before they even worked on my car, simply because I felt like they were taking my concerns seriously, the other garages made me feel like they were just blowing me off, like I was just a crazy old lady that was making up these stories about the weird things my car was doing. Johnson's were thorough and honest, walked me through everything they were doing. In the end, they were open and honest, they said, they didn't know if they had fixed it, but didn't seem to be any more issues with it. It has been a week now, and my car is working perfect, as it did before all the strange issues started. I am just elated to have somebody validate my concerns and address the issues. I will definitely be a returning customer for any future repairs. Thank you, Lee!"
"My kids Toyota Camry needed a new starter, not only did they take it in immediately and got it fixed; they also diagnosed a few other issues that were sneaking up on her and would’ve cost a lot more down the road And THEN they gave my accura mdx a thorough tune up including valve adj. These guys are obviously not the ONLY great garage in town- but they ARE one of the few that will provide a loaner vehicle while yours is being serviced. They have the knowledge of a dealership; with the honesty your uncles garage; and they are priced somewhere in between"
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