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My Auto Import Center
1860 East Sternberg Road, Muskegon, Michigan, United States
About the My Auto Import Center
My Auto Import Center is a premier car dealership, repair center, and store located at 1860 East Sternberg Road in Muskegon, Michigan. We specialize in importing high-quality vehicles from around the world, offering a wide selection of top brands and models for our customers to choose from. Our expert technicians are skilled in repairing and maintaining all makes and models of vehicles, ensuring that your car runs smoothly and safely. At our store, you can find a variety of automotive accessories and products to enhance your driving experience. Visit My Auto Import Center today for all your car needs under one roof.
Photos of My Auto Import Center
1860 E Sternberg Rd, Muskegon, MI 49444, United States
Opening hours of My Auto Import Center
Monday:
09:00 - 20:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of My Auto Import Center
"Working with Ozzy was easily the best experience buying a car I have EVER had. He was very communicative, listened to what I what I wanted, and helped me buy my dream car in my price range! Ozzy is now my go-to person for buying cars and I will be recommending him to everyone I know!"
"My wife & I were helped by a young man named Logan. We are interested in purchasing an electric vehicle. Logan was knowledgeable & patient. He took his time explaining how electric vehicles worked, how rebates were paid & the pricing of several different vehicles. We highly recommend My Auto Imports & Logan. Logan is top notch."
"I wanted a 3rd row vehicle and was glad to find it at Auto Imports within 2 weeks check engine light came on. It had issues with the Catalytic Converter. Within 6 months had other issues. I had to replace the wheel bearing, the trunk wouldn’t open, and needed a transmission. Had to get it serviced a few times. The vehicle had 3 months or 3k miles warranty none of these issues were covered under warranty. I have put in more money and the cost of the repair of the transmission is worth more than the loan I still had on it. Shed too many tears on money wasted especially since I haven’t had to refinance a vehicle. I normally buy cheaper vehicles and drive it for years until it dies. I finally cave in and decided to buy a newer vehicle to me and it’s been nothing but problem. I don’t write reviews but I’m laying here thinking it's not even a year and I’m still stuck paying for a vehicle that isn’t drive able."
"As always you guys make the car maintenance experience superb and the car always seems to run better when I leave. Even got a nice wash to top it off. Thanks for the follow up and I'll be back soon for more routine maintenance in the next few weeks."
"December 26, 2023 SALES VISIT - NEW I don't write reviews unless they, thru attention to detail, going the extra mile and good follow-up are EARNED. For years now my wife and I have wanted a Plug-in Hybrid vehicle. We have been particularly interested in the Toyota RAV4 Prime XSE in the color of BluePrint. Unfortunately this particular car has been extremely hard to find/to get to see, much less at a sell price even close to MSRP! When I stopped at My Auto Import Center in Muskegon Mi back in early October (2023) I was greeted by Olivia (what a PHENOMENAL Salesperson this young lady turned out to be!). After having Olivia introduce me to the Sales Manager (Alex) as he walked up and another of her cohorts, having her install my personal info into the Dealerships system and some GREAT chit chat about motorcycles :) , Olivia and I got down to business. I explained to Olivia exactly what I was looking for, she listened carefully to every word and concurred the RAV4 Prime was indeed VERY difficult to come by. She then did make it very clear to me that if/when My Auto Import Center were EVER fortunate enough to have one allocated from Toyota in Japan it would be sold at MSRP with NO "dealer mark up" (many dealers have been adding +$10,000). Hearing that, I asked if there was a deposit needed to get on a "wait list" of some sort. Absolutely not was her response and she took down my name and promised if the dealership got one in she would call! I left with a GREAT 1st impression of My Auto Import Center! A couple weeks passed and I received a phone call from Olivia (who was at home - not even at the dealership!) at which time she told me she had been notified that Toyota had "allocated" to My Auto Import Center a 2024 RAV4 XSE Prime (color of BluePrint :) - ATTENTION TO DETAIL!) and she wondered if we were interested. My reply? ABSOLUTELY! She said she needed to RUSH a quick call-in to the dealership and get our name on it and SHE DID (WENT THE EXTRA MILE FOR US, HER CUSTOMER'S)! Olivia kept me updated throughout the WHOLE build process of our GORGEOUS RAV4, throughout the shipping process and all the way to the day it was arriving at My Auto Import Center. After test driving (before it was even "prepped" LOL, she even went the EXTRA mile of getting her husband, Brenden, (Service Tech, - another OUTSTANDING employee!!) to put our, soon to be, brand new Toyota on a lift for me so I could examine it's undercarriage before purchase (all at my request)! The sales team, at EVERY level, did a REMARKABLE job during the whole purchase process! After introducing me to the Business Manager, Service Manager and Parts Manager and leaving a detailed note on our new RAV4 giving the Prep Team (thank you Prep People!) explaining that we wanted certain things left on our new car (like plastic seat cover, plastic on sun visors and ALL the stickers, Olivia walked us to the front doors of the dealership right at closing time (what a GREAT day!), smiled and said SEE YOU TOMORROW! Closing on our new RAV4 at My Auto Import Center was straight forward, honest and fair. Before driving home on December 20, 2023 in our brand new 2024 Toyota XSE RAV4 Prime in the color of BluePrint, Olivia went thru all the controls with my wife and I and made sure we were very comfortable with understanding them. She took the time to get us signed into the Toyota app on our phone and also made it crystal clear that if we had ANY questions concerning the AMAZING Media System that we absolutely were free to stop in for personal assistance! To this date (December 26, 2023) we have needed to, twice, do so and both times we have been greeted with the same, pleasant Olivia that I was greeted by the 1st time I walked into My Auto Import Center in Muskegon Mi! TALK ABOUT FOLLOW-UP! THANK YOU everyone at My Auto!"
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