The Factory Automotive Service Center 3550 Airline Highway, Norton Shores, MI 49444

"Awesome people, my skid plate started coming off my car. I was 50 miles from home. I called the dealership and it would take 5 hours to get me seen. I called here on a recommendation. They told me to come right over. I pulled in and Jeremy greeted me in the shop within the first 5 minutes. He looked at it, pulled my vehicle right in and had it removed in minutes. Thank you sooo much as I was feeling very unsafe to drive with it that way.amazing service in this busy day and age."

"Nate Dennison has been our mechanic for quite a while. He does excellent work at The Factory Automotive Service Center. This one time, our keys went into the dash vent clear down under the gear shifter. Out of 6 people he's the only one who could figure out how to get them out without destroying the car. Nary a complaint despite it being such a nuisance issue. Need work done? Call Mary to make an appointment for Nate to give you an estimate and great service."

"Nathaniel Dennison is my mechanic at The Factory, he works on my Chevy Silverado 2500 Diesel Truck, he is very knowledgeable and did and excellent job rebuilding my transfer case, as well as ball joints, bushings and stabilizer arms on the front end. Making my truck safe to continue being the work horse that it is, next we will be doing fuel injectors. He can do it all so no worries bring your vehicle in to him he can fix it."

"My car has been serviced by Nathaniel Dennison at The Factory and he is an excellent mechanic! The facility is very pleasant and they are very reasonably priced. I have referred several people to them and all have been happy with the service they received. No better place to take your vehicle!"

"Nate is an awesome mechanic and trustworthy dude. He has done several repairs on my Subaru and always explains to me exactly what is going on with my car so that I can understand. I will always recommend him!"