Marco's Pizza

"I had a delivery order to my house and my beverages were forgotten. my delivery driver Jacob (super kind and cool) had no problem returning to the store to bring it back! He didn’t hesitate have an attitude or anything. He was super apologetic, even though it wasn’t a major issue. food was fine as normal, company definitely needs to keep Jacob on payroll."

"My call was answered right away & I received great customer service. The pizza was ready at the pickup time advised. The Mike's Hot Honey Magnifico was delicious!"

"My wife used to be in the pizza business and when the female owner has been there and the young lady there yesterday, the pizza has been fantastic. My wife said she could tell this pizza we ordered yesterday was put together by a woman because it was topped perfectly. Marcos in BC is our go to pizza place."

"The manager working today made our food. She made it incorrectly. My husband called and she would not take his word for it. She demanded that he drive across town to bring it back so she could see it. He explained that we live far away and asked if he could send in a pic or something. She would not allow that. She was not willing to rectify this unless we drive across town to bring it back. Very poor customer service today. The staff were talking about being night owls and dropping the f-bomb frequently. The menus were not lit up because apparently they have raised their prices and the menus don’t reflect the new prices. I ordered a cauliflower crust pizza. I’m not sure I got that but whatever. When my husband asked about it, the manager said, “well, I didn’t charge you extra for it anyway.” When we first started going here when they opened, the owner seemed very nice. She was there every-time we came in. Never had an issue. She wasn’t there today and she has apparently hired some staff that may need some better training on customer service and service recovery. Don’t know if we will be back."

"Ordered online. Took a bit long to arrive (almost an hour). The looks of the pizza was great. Ingredients and taste was good. Due to delivery delay it wasn’t very warm. I do believe this would have been a solid 5 stars. Will try again in a few weeks, but pick it up. Definitely worth another shot."