Witbeck Appliance of Petoskey

"We purchased a new Bosch dishwasher. The sales experience with Linda and Kathy was great. The installation by Cody was excellent, although we had to postpone until a plumber could install a new water valve. Overall, very satisfied with new product. Thanks for all of your assistance."

"I ordered a new oven in the spring. I received it summer of 2023 and had many issues with it. They had a repairman come out multiple times. Finally ordered a new oven for me. Kathy was fabulous working with me. The delivery men/installers of the new oven were great. Very efficient and knowledgeable."

"Great experience at Witbeck appliance. Linda was wonderful! She gave us so many options to choose from and was very professional and efficient with delivery and set up. Couldn’t have been easier!! Love our new Thermador refrigerator!!"

"I first contacted them about replacing a built in microwave in May. I was told in the showroom it was impossible and I would have to replace the entire set up; oven, microwave, warming drawer. While having a grill installed, the installer said no, we can totally replace the microwave. So, set up an appointment with the installer to come evaluate, recommend units, etc. Over a month later, never heard back. Called the showroom and they were to "track down" the installer notes. This again took over a month for them to try to understand what was being done. Communication clearly lacking! Unit was finally ordered over 5 months after my initial inquiry. The unit came; was missing the trim kit necessary to install. They had not ordered it. Wait another month; trim kit is in. I receive a notice for Jan. 3 which clearly said "install" so I drove north the night before. Nope. Not being installed for another 10 days. Once that is done they will measure for a custom trim surround and order. I expect by the time this is actually done; it will have taken between 8-9 months! Most frustrating appliance experience of my life. I have used Whitbeck to supply appliances to 4 homes over the past 30 years. It is no longer Whitbeck's!"

"Ken and Cory were fabulous. They cheerfully dealt with the problems in installation of my range [order didn't have that it was LP gas, not natural] and we are so impressed with Witbeck and already are endorsing them to others. We haven't used you before and definitely will come back for appliances when needed."