T-Mobile

"Our friend lost his phone and tmobile sent him a new one. We went in the store today, and Lily went above and beyond helping us. She got everything set up and recovered all of his contacts, photos, apps, etc. What a sweetheart!!!"

"The staff is very cordial. But if you’re wanting the newest phone your SOL, they seem to not have the ability to keep phones in stock. Save yourself the trip and just go to the Drake Store. They have phones as a store should."

"Savanna was totally Awesome taking care of my needs. Sold me an Awesome I phone 15. Ty for hiring this precious young lady"

"Sometimes, someone goes out of their way to help you, and you realize there are still good folks in the workforce. Everyone at this store has always been helpful. But yesterday a girl named Savana went above and beyond. She was checking to see if she could get me a discount on the new phone I was getting. There was a problem getting the codes into the computer, so she called Customer Care for an assist. Customer Care did NOT assist her. Not even sure that dude could have helped himself into his own shoes. But Savana persisted, spending no less than an hour trying to help me out. Ultimately, Savana could not help. It was truly out of her hands. But she did her best, as we real people try to do, despite an uphill Corporate battle. For that, she deserves some recognition. Stop by and give her a shout."

"Probably the best phone store around Kalamazoo. I recently bought my new phone here and the service is great. The staff was very friendly and had a great technical knowledge. I didn't feel like they were just trying to make money but to actually get me the phone I wanted. The store is also clean and very organized, unlike other similar shops I've been to. I can only recommend this place!"