Elegant Nails & Spa
4504 West Main Street, Kalamazoo, Michigan 49006
About the Elegant Nails & Spa
Elegant Nails & Spa is a luxurious beauty salon and spa located at 4504 West Main Street in Kalamazoo, Michigan. Our experienced team of professionals is dedicated to providing top-notch nail care, skincare, and relaxation services in a serene and elegant environment. From manicures and pedicures to facials and massages, we offer a wide range of treatments to help you look and feel your best. Visit us today for a truly pampering experience.
Photos of Elegant Nails & Spa
4504 W Main St, Kalamazoo, MI 49006, United States
Opening hours of Elegant Nails & Spa
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
11:00 - 17:00
Reviews of Elegant Nails & Spa
"Although I do not always communicate my vision correctly, all the techs have taken their time and tried to create m6 vision. I am pleased to see a team who works together. It's a friendly and welcoming environment. Would recommend to anyone looking for a dependable nail salon. Thank you"
"They did an AMAZING job on my nails. I went to a place prior to going there that used a color powder base…and they were concerned it would show through so they made all the accommodations they could to make it look perfect. I also had a reference picture and showed them what I wanted and they matched it perfectly and honestly made it 10x better. I could not be more happy with my nails right now they are absolutely gorgeous."
"UPDATE: NEVER AGAIN You’re better off DIPPING YOUR HANDS IN HYDROCHLORIC ACID A nail salon is only as good as its worst nail tech. Unless you establish a relationship with a superior nail tech, it’s Russian roulette, and this time, I got a young woman who must’ve been trained in a slaughterhouse. And raised with zero work ethic and a belief that she should be doing something more important. It will take months for my nails to get healthy again. I should’ve walked out the door when she pulled out her cell phone to send an important text. My six-year-old niece could’ve done a better job. It’s truly astounding that she felt the need to treat my unpolished nails as if she was removing a gel manicure. My cuticles bled for a week. I actually did get out of my car and walk back to the salon to see what they could do to salvage the damage she had done. The manager took a look at my nails and asked me to sit down, but there wasn’t much he could do. I only hope this nail tech is standing in front of the french fryer at McDonald’s - where she belongs. Highly recommend- got a great pedicure. Attention to detail and exactly what I asked for. 5 stars for the atmosphere - serene and spacious"
"First the place was nice to walk into. I love the some what diversity of the staff working there. Finally I found a place where I was listened to, my requests were met. The lady I worked with was kind and patient, she was not annoyed by the different designs I wanted haha. She just worked with me. She went all around the room looking for the right color and was not frustrated. I am very happy with this place. They seem to truly know what they are doing. First time in many years I got gel and I actually got a manicure with it."
"They literally committed extortion. On October 30th, I went to Elegant Nails and spa to have a full set of nails done with dip powder. The tech did not do the nails right, and I sat for 2 hrs during the service. By that time I needed to get home to my dogs and my back was aching terribly (post car accident). I went home and called the shop to request to come in and have the nails fixed later in the afternoon. I had already spent $73.80 on subpar nails. I went back, and they bounced me around between different techs and ultimately drilled down the bad nail job and painted them and sent me on my way. This is not the service that I had originally paid for, I only wanted a full set of dip nails, no polish. It was an addition 1 hour in the shop for this "fix." Now the nails fell apart the next day (Sunday) and they are closed. So I waited until Monday to go back and have them fixed. Monday October 2, I went back, and they offered to take the nails off. When I went back and said I felt I should receive a refund, she said they do not do that, and pointed to a sign on their counter. So the manager offered to redo my nails so that I would be happy. I agreed to this and another tech redid the nails completely the way I have done them the first time. At the end the tech said I owed $50 dollars. I was very confused, and she said speak with the manager so I went back and spoke with her. She told me I owe 50 for the redo and I said that she never told me that and if she had told me I was going to have to pay again, I would not have agreed to sit down and do them again. I explained and showed my receipt from Saturday and she said no I owe 50 dollars. I told her that makes little sense since she had just said we were redoing a bad job. She then refused to talk to me further and turned her back to me refusing to engage. I remained very calm until the end when she threatened to call the police on me if I didn't pay more money for a service that I had already paid for. There were many other customers in the store at that time 1230 ish. The manager then said that she would do $20 for the nails. I was so flustered and upset and have never had cops involved in something like this so I said only as a tip to the woman that did my nails would I pay 20 dollars. She nodded and brought up the payment on the card scanner. When I read the amount, she was charging me 41.20. I asked her why it was now higher when she had just stated she would take $20. She tried to say it was a 3% surcharge. I said how is 3% of $20 adding up to $41.20. She had no answer and again turned her back to me refusing to speak to me. I felt at that point that this woman was using extortion to gain more money and the threat was calling the police. I felt at this point filing an official complaint was the safest option. I have both receipts and there were many customer witnesses at the time of the incident."
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