Midnite Sun - Grand Rapids Celebration
2121 Celebration Drive Northeast, Grand Rapids, Michigan 49525
About the Midnite Sun - Grand Rapids Celebration
Midnite Sun - Grand Rapids Celebration is a luxurious beauty salon and spa located in the heart of Grand Rapids, Michigan. Our expert staff is dedicated to providing top-notch beauty services in a relaxing and welcoming atmosphere. From rejuvenating facials to soothing massages, our extensive menu of treatments is designed to pamper and revitalize our clients. Come visit us at 2121 Celebration Drive Northeast and let us help you look and feel your best.
Photos of Midnite Sun - Grand Rapids Celebration
2121 Celebration Dr NE #9579, Grand Rapids, MI 49525, United States
Opening hours of Midnite Sun - Grand Rapids Celebration
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
09:00 - 16:00
Sunday:
11:00 - 16:00
Reviews of Midnite Sun - Grand Rapids Celebration
"Literally the WORST tanning place I’ve ever been to! They don’t give you a towel, they want you to purchase a 2 cent plastic cap for spray tanning if the first one they give you is ripped and defective. The woman behind the desk she couldn’t give me one that wasn’t defective until a manager called her back because the 2 cent caps are COUNTED daily. Really? If they are that hard up, it’s a sign this place is barely holding on and won’t be around much longer. So, as I waited for a manager to call back, I stood there with my coat on and nothing underneath because the worker HAD 3 different managers she texted and NONE got back with her about letting me have a shower cap that wasn’t defective!!! I had the $80 a month spray tan package and immediately had them cancel my membership after this terrible experience! Never would I ever recommend Midnite Sun to anyone! Not only are they unprofessional, they are greedy and the spray tan machine either is broken a great deal of the time or is out of solution. What is their solution to this? Just drive to another location to get your spray tan. Really??!! The closest one is many miles away! Midnite Sun is an absolute joke. I wish I could give zero stars to Midnite Sun, one star is one too many!!"
"Clean, convenient, & affordable (with a package, the least expensive one is sufficient for me). I recently added the Red Light therapy bed, I feel amazing. Skin is tighter & brighter and excellent for the "winter blues". I want to thank Bianca for today. I was stressed & running late, it was close to closing time. She had a great disposition and was super patient and accommodating. She stayed way later than she had to for me to tan & red light, on a Saturday! This changed the whole trajectory of my day. Thank you so much!"
"I promise this is a real story with no exaggeration. I stg. So I got there 15 minutes before close due to being trapped at work late and i had to beg the girl to get a tan bc I had an event the next morning. Well after reminding her of their often mentioned policy that you can tan even if you’re there a minute before closing she threw her hands up and snarled the room number at me. So here’s the kicker. SHE TURNED THE LIGHTS OFF IN THE MIDDLE OF MY SPRAY TAN exactly at 8:00. It was pitch dark and she would not respond to me calling out for light. When i finally managed to get dressed i walked out and she was standing at the counter in the dark and just waved and said have a good night like nothing just happened. When I spoke to the manager the next day she gave me a free tan and acted unphased by what the employee did. Well I went to use the tan and that (different, very nice) employee couldn’t find a free tan on my account. So I called the mgr and she tells me I only had a few days to use the free one because it expired when my membership was due.. i had to pay for a package to get the complimentary tan. But she got really rude and combative when I tried to tell her that I had just got that spray tan and was not even sure I would continue going here and I realized it’s not worth it bc I don’t want to go back if this is how they handled that. What is happening to customer service. I mean this is just human decency though. Where is the decency going. Especially with businesses. It’s scary. Go to solana. Much better prices and customer service. Edit following owner response: yes this was from 2022. All of it. I went back to use the free tan about a week after speaking with the manager. In 2022. I was waiting to leave a review as I like to do because reviews when emotional sometimes hold exaggerated information. I remembered I never let my community know what happened when this did happen and I felt it was my duty to share it. Even if it is 10 months late. And I just checked my records. I did not get the free tan because my membership was expiring in the following days and I was told if I didn’t continue my membership then I did not get to redeem the complimentary tan. A week after it was given. After i was left in the dark during a tanning session. That’s right. My membership was due and I had to pay that to get the tan. That sound familiar? Yes it was 2022 but I’m sure you have copies of the same emails I have from that month."
"I came to this tanning place because the one I went to closed, when I walked in the door I was greeted by a young lady named Kiersten She was so kind she listened to all my questions and answered each one of them Kiersten then signed me up for a tanning package and found so many discounts for me,she was amazing and made my first visit hear so pleasant She is very knowledgeable with lotions and taking time to show me the tanning beds I definitely am happy that she was there to help me Thank you Kiersten for such great customer care, I appreciate you"
"Kaylyn did an amazing job helping me pick a package! I have a major skin condition and she even took her time to study it and gain information on the condition to pick the best package for me. After all that extra and I mean extra work she helped me pick and lotion and a bronzer to help maximize my tanning experience, she is a lovely employee. After this experience I will definitely continue coming and renew my package yearly hopefully the tan is as good as the customer service"
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