Bliss Nails & Spa

"I have tried to give this place the benefit of the doubt but every time I am let down. Usually I am rushed and the quality isn’t great. However, I am writing this review for my mother who went and got a shellac manicure and the very next day, it was already peeling. Shellac manicures should last MINIMUM a week not one day. It only got worse (and no there was no excessive use of her hands, just normal daily life) with almost all the nails peeling within 2 days. She went back to get them redone and the people there told her they could only ‘fix’ the chipped nails. However, with how shoddy the work was to begin with including thick layers of polish put on the first time, fixing the nails wasn’t going to make anything better since they were just going to paint over the chipped parts (of which there was a lot! Again, for a SHELLAC). She asked for a refund instead which they refused. This whole experience has soured any chance of redemption for this nail place. Now they just want to get people in and get it done as soon as possible with no workmanship or quality. There’s so many other nail salons who treat their customers better, go there, NOT here. Update: I see that the company has responded to my review however she spoke to the manager and they refused to do a proper shellac. If multiple nails were chipping within a day I’m not sure why just fixing those when there was a problem with the whole painting process would be sufficient. I can understand these places are busy but that shouldn’t mean the quality suffers so badly as a result."

"Great experience. Friendly staff. They took me for a shellac manicure and pedicure last minute and the worker stayed behind after hours to finish the job. The manicure has lasted for more than 2 weeks. Will definitely be going back."

"I was here on my birthday, July 14th and was treated very poorly for no reason that I can explain. I almost cut my finger off with a tree trimmer about four weeks prior to coming in. That finger was bandaged but because it was my birthday I got a gel manicure on the other 9 fingers. I was trying to explain to the nail tech what happened and why I was only getting 9 nails done but she was irritated and said that she would just give me my money back. Like she didn’t want to service me. She seemed deterred that she had to do my nails but I wasn’t sure why. I asked her if I did anything to offend her and if I had then I apologize. She never said that I did but proceeded with giving me the equivalent of a beauty school manicure. I usually go to the Bliss nails in Bloomfield on Telegraph because they always do an exceptional job and supposedly they have the same owner but I don’t know how the quality would be so different. So I said to her, after she kept saying that she would just refund me the money that I paid, please just finish my nails and I will not be back and she said that’s your option. I agreed because I do choose who to support and considering that I paid $58 for an awful job just to be treated bad is a good enough reason to not return. I don’t expect an establishment who doesn’t care about the comfort of their clients or who basically tells them that their patronage is not needed to last long, but I was definitely going to make sure that I left a review telling my experience to make sure that others know the type of people who work here and what they think about their clients."

"The lady did my nails so fast that she did not even take the time to file them nice. The particles of the dip were all over my fingers, and I had to say something to her in order for her to remove them from the tip of my fingernails. I definitely will never come back to this place the customer service there was so rude. The lady was fighting with another lady about my nails, or about me complaining, I’m nit sure exactly because they weren’t speaking English. Very disappointed for the price I just paid!"