Penelope's,

1913 West Division Street, Chicago, IL 60622

"Another fun boutique and gift shop. Women and baby clothing, hair accessories, earrings, jewelry, homewares, decor, purses, greeting cards, candles, and more. There are fitting rooms and there was a cute dog. The adult clothing is sorted by color which is aesthetic. Plenty of fun things at which to look."

"Very disappointed to walk in and have a few sales associates stare directly at me and not speak or acknowledge my presence when I said hello. Only to have a white woman walk in a few minutes after who was greeted with a friendly welcome/hello. I’ll never return to this store again because of this experience. Do better."

"Imagine walking into a store, it’s empty, except for three sales people, but not one of them even acknowledges your presence, like you’re a ghost. Then as you look around the store they stand 5 feet behind you straightening up every hanger or item you touch. It’s a very confusing experience because it’s not a designer store, they sell $20 t-shirts, and they could probably sell a lot more if they were kind."

"Great merchandise for sale, but experienced several microaggressions. When shopping there, my friend, who is white, was greeted by a Sales Associate when shopping at their sales rack outside, and was offered to get a fitting room started. I, on the other hand, was not spoken to, or offered any help. On the way out, this same Sales Associate did not say goodbye to me, as she did with other customers."

"I felt flattered and beautiful wearing this casual dress I brought here in Penelope’s. I love this boutique especially since their have a wide variety of fashion and trendy clothes to choose from. They have clothes both for men and women. They also have formal clothes which are really of high quality. The items here are a bit pricey since they also offer items from high end clothing lines, but everything is worth spending money on because of its high quality and design. They also have a welcoming and friendly customer service. I loved that the items in this store are well organized and the surrounding is clean. Did I mention that they also offer items for children? This boutique is perfect for people of all ages!"