JCPenney
About the Business
JCPenney is a well-known retail institution located at 9480 Village Place Boulevard in Brighton, Michigan, United States. It is a one-stop shop for all your shopping needs, offering a wide range of products including clothing, home goods, furniture, jewelry, and shoes. Whether you are looking for a new outfit, updating your home decor, or shopping for the perfect gift, JCPenney has you covered. With a reputation for quality products and excellent customer service, JCPenney is a go-to destination for shoppers of all ages.
Photos
Location & Phone number
9480 Village Pl Blvd, Brighton, MI 48116, United States
Hours open
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
11:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"Still one of the few stores I'll go into that has good customer service."
"Compared to woman's department there was very limited men's. Maybe I missed it but didn't see a clearance section either. The checkout staff was very nice and helpful with my transaction at least."
"So unfortunate that this JCP is so badly managed. Tonya should not be a part of the management team, let alone a part of a customer serviced based company. They are SO understaffed that they didn’t even have an associate working in the Jewlery department DURING CHRISTMAS TIME. Whoever runs this store must not care. I feel for all of the associates who are trying their best. Upper management should really do something about this store. Would give zero stars if I could."
"I don't understand why they close at 7 when all the rest of the stores in the strip closes at 9 or 10pm. They have good sales but the employees are very rude and unhelpful. I was looking to purchase a engagement ring and was told but the store manager no one was there to show me the rings sense there not on display for some reason. I recently went there on a friday started walking to towards the door and some skinny snotty lady walked out before I entered and told me the store the store closes in 10 minutes it was 650 pm on Friday and again I was going in to spend money on a blender and set of cookware. I took my business elsewhere my advice is to stay open later for people that work till 530 or 6 that want to spend money. Also tell your employees to start being more helpful."
"They have a great men’s Big and Tall Department.The selection and variety is always great. Marilyn was our cashier today and she was excellent. She was very patient with me as I tried to redeem my rewards and made sure we got got all the discounts possible. The store was very clean and smelled great, the way department stores did when I was a kid."
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