V2V 415 North 5th Avenue, Ann Arbor, MI 48104

"Recently went holiday shopping with my mom. I love the v2v in petoskey and hoped this would be a similar store. However, the employees were not helpful. They were sitting and chatting and when we asked for help, it seemed like we were an inconvenience. I love supporting local stores, but this was not a good experience."

"This boutique has a nice selection of unique fashion, including brands like Free People, etc. Unfortunately, the sales associates I encountered on my last visit ruined the experience for me. I came in on a Sunday, and the store was not busy at all. I was not greeted, and no one asked if I was looking for anything, needed help, etc. One employee was seated on top of the sales counter reading a book during my entire shopping trip. Another employee was eating a sandwich on the sales counter. When another customer approached and asked for help finding a dress, the associates told the customer they didn’t have anything in store and couldn’t suggest any other places to try. This is great little store, and I have purchased cute items here before, but I wish the managers would devote more time to training their employees. Lots of missed opportunities!"

"So nice to have a store right in Ann Arbor where I can buy all the brands I would get at Nordstrom and Bloomingdale’s! MUCH better than having to buy online and return because they don’t fit. Amanda Uprichard, Amuse Society, Free People, 7 For All Mankind—everything you need. So many options whenever I go and great customer service."

"Pricey and a bit bland fashion wise."

"Chelsea helped me find some casual & professional pieces while I was out mother daughter shopping. Chelsea was just the right amount and kind of attentive, down to earth & really made me feel at ease. I will be stopping here every season!"