Starbucks 650 Brown Road, Auburn Hills, MI 48326

"I had such a great experience with this Starbucks crew! Nicole and Alexis were wonderful! (Hopefully I got their names right; I have a very bad memory)"

"Waited in line just to be told we couldn't have any cold drinks! They were told after we were in line. I understand they were short staffed but should honor us that were in line!"

"First off the wait was long for no reason before we ordered it was just 2 of us I should’ve just walked out then, The girl automatically seems rude. I ordered a Carmel ribbon crunch. I always get Carmel on top because that’s how it comes. They said I have to PAY extra like what"

"Giving two stars instead of one because of the very hardworking baristas behind the guy who was at the window. If not for them, I would give one star. There's a guy that I've seen at the window about half a dozen times (Tyler?). Someone needs to check on him to see if he is OK. Seriously, someone please check on him. Does he even like his job? It looks like he doesn't. Maybe give him some additional training on handling customers because the last 3 times he has taken my order, there's hardly any eye contact, and hardly any words. It is me who says "Have a nice day!" and the response is walking away and saying "yep". Like he doesn't want to be bothered. Send him to the store on M24 in Lake Orion. Those ladies will show him how it's done."

"They’re probably understaffed and burnt out as most places are these days, but some of the staffs attitude was unnecessary. I ordered my drink around 1:15 and when it was done they called it out by yelling matcha, since I ordered a matcha drink. When I went to get it I heard the two girls making drinks repeatedly say bad things about someone’s drink, possibly mine, saying it was gross and tastes like dirt. When you work in customer service, these comments need to be kept to yourself or god sakes at least until when there’s no customers in the area. It was just childish. If I saw the reviews here beforehand, I would’ve called them out because apparently I’m not the only person to hear them insulting the drinks they make."