Dunkin'

"Staff were pleasant inside, but was pretty unimpressed with both my donuts and my chai latte. Donuts were stale (at 8am on a Monday morning) and the chai latte felt watered down, was lukewarm, and only filled the cup a little over halfway. Will not be bothering to come here again, especially since the gas at the attached location is always ridiculously expensive compared to close locations."

"If you like being made fun of in the drive thru while ordering then this is the place for you! Not to mention the multiple times I’ve went and they’ve messed up my order. Going inside isn’t much better, the workers are rude and act like you’re a burden on their life. You’re better off going to Dunkin in Howell, farther drive but at least you won’t be treated like a nuisance for…. I’m not sure what. Existing?"

"The girls at the Hartland Dunkin act very holier than thou, which is funny, considering they’re working at a Dunkin in a gas station of all places. My girlfriend and I went through the line today for a sandwich and a drink and not only was the worker on the drive thru speaker obviously not all there but we could hear her coworkers making fun of our order and for *what?* Just cause I asked for no cheese (admittedly I did ask twice/three times because the last two times they’ve messed up and put cheese.) we could hear them repeatedly going “no cheese! No cheese!” In the background as their mentally challenged coworker tried her hardest to press three buttons on a screen to edit the coffee. Seriously, had to stop us three times to catch up with the order. It was infuriating and we just pulled out of line. I have never done that before but feel the ladies at the Hartland Dunkin deserved some more confusion to their day. Honestly, don’t know why I went today, considering they’ve messed up my online order twice before this. Live and learn"

"i had the worst drive through experience today, i haven’t been to dunkin a lot so i’m not 100% familiar with the menu. with that said, all i ask for is a little patience, but the woman who took my order was condescending and simply rude. i understand when you’re busy and you have to move quickly but to ask “what flavor are you talking about” when i was just confused from all the different cookie flavors i was seeing, then repeatedly ask “is that it” every minute made me extremely upset. but i appreciate the guy at the window who was polite and gracious with me, as i had clearly been very upset and didn’t get angry with me when i just asked about one drink i was missing. but i will not be coming back to this dunkin."

"I know cappuccinos are supposed to be lighter than regular coffee, but my cup was seriously HALF full. I paid for a medium and basically got a small. This happens every time I get a cappuccino in the morning on a weekday. I got one on a Saturday and it was actually full, so I know they’re capable of filling it."