LOFT Outlet 601 Wabash Street, Michigan City, IN 46360

"Would give 0 stars if possible. My family was wrongly racially profiled this afternoon while Christmas shopping . When we asked for proof & my aunt offered security to search her - the staff and security refused. This situation was both humiliating & the way staff handled the situation was awful. Staff gave us the p# for a utility company instead of the corporate p# when we asked how to contact higher management. IT IS NOT OKAY TO TREAT PEOPLE LIKE THIS & WITH NO PROOF OF THE ACCUSATION!"

"Clean store nice staff"

"Nice store and had no issues. So many Karens that are posting that need to chill."

"Drove an hour to visit the store on July 25/ 2020. I was met at the front of the store by an employee merchandising behind a table who said “the dressing rooms and bathrooms are closed, and you need a mask” I told her I could not medically wear one and her response was “then GET OUT, you cannot be in here!” I did have proof that I have more than one condition that prevents me from wearing a mask and was willing to provide that, which I do not legally have too, but was so APPALLED by the employees comments and attitude that I left. There was NO law in Indiana at the time that you had to wear a mask, it was “suggested”. SHAME on your employees for treating people with medical conditions this way!!"

"This past weekend I visited this store. I bought over $100 worth of clothes, but on the way out I noticed these cute shorts. Instead of holding up the line, I finished paying and then took two pairs of the shorts with me to the dressing room. No one was there so I looked around and then proceeded into the area. I tried on the shorts, and as soon as I finished I left with my selection. Imagine my surprise seeing this tall, thin, blond woman eyeing me like I was trying to steal something. I had literally heard the store manager say over the walkie talkie to watch me. I was the only black person in the store, and I had just purchased over $100 worth of clothes. I love the Aloft clothes but this will be my last time visiting this store. I will stick with Express whose employees were courteous, professional, and didn't treat me as if I was a criminal."