BIGGBY COFFEE

"My wife and I love Biggby coffee, we drink it everyday! This location is the closest to us atm but unfortunately the coffee has been bad. We ordered our frozen coffees as usual today, they were bitter and had no flavor. We went back and asked if we could have them remade they said they needed to take our drinks back in order to remake them, so we gave them back..guess what? Still bitter and watery. It’s almost as if they used the same frozen coffee and gave it right back to us in different cups. We just threw our drinks away and $$ cause we can’t expect the same people that are making our drinks wrong to make them right. We are dissatisfied with the taste, it just needs more flavor!"

"I don't know who the girl was that ran us through the drive through, but she was so sweet and really helped brighten up the drive! It wasn't long, we were just exhausted. 10/10 service, for sure!"

"they had the BEST service… the girl that took my order (red head) specifically was very patient, and very kind!! my drink was amazing, and made perfectly."

"It’s always so unprofessional! I feel like they’re rude and most of the time it’s 2/3 girls at the window acting immature. The reason I’m writing this is because a worker (red head specifically) answered us at the speaker with a voice that sounded like she was prank calling then got the order wrong, AND couldn’t keep a straight face while taking our card and would look back at the workers and laugh. She even spilled our drink in front of us on a different occasion while laughing. Never experienced such bad service at any other biggby and it sucks since it’s the closest to me. Id give zero stars if I could lol. Horrible"

"I've been going to this location since it opened. Always very helpful, fun, and friendly. This has happened before but it's never been this bad. Ordered a fluffy clouds, hot latte. Plus an extra shot. Little over $9 out the door. And over half of my drink has disappeared. I know it's foam and usually I look a half inch of drink once I get on the road. But today close to half my drink was gone. Today, it was not worth the $9..... I wish I was able to post the pictures for proof."