Walgreens

"This review is for the pharmacy. It seems to be a 50/50 chance whether your prescription gets filled or not once your doc calls it in. Half the time I get a text/call/email saying it's ready the day after I know they received it, and the other half I have to try to contact them a week after (which is a nightmare whether you do it online or over the phone, make sure you set aside some time) and then they'll fill it once I've asked for the status. My doc and I have yet to figure out how to get them to just fill it immediately. Everyone there is polite though, so 2 stars."

"Stores good, pharmacy is abnormally terrible. I go through the same chaos every month for the same medications I’ve had being filled at this location every month for the last 5 years. Every month it’s something. My auto refill doesn’t refill the scripts, someone turned it off, they aren’t in stock, try somewhere else. For medications that aren’t controlled substances, that are here to keep me alive it’s just an insane burden. Take your business elsewhere."

"They are the WORST about answering phones and they take wayyyy longer than any Walgreens I’ve ever used. Generally I love Walgreens but this store needs a better system. The pharmacist told me it was on me to ask my doctors office for a prior authorization and LET THEM KNOW when it’s gone through. I’ve been on hold for 3 HOURS trying to let them know that the prior authorization has gone through. I am so angry I feel like screaming!!!"

"Was in the drive thru at 8 pm to pick up some meds. Rang the buzzer twice while watching employees inside walking around. Sign on window said that medication could not be dispensed since the pharmacist was not on duty, although they close at 9. I parked and went inside to find no customers there and none waiting. Curtis explained that “they” told him to close the drive thru window to accommodate patients getting vaccinated; again, not one person was there. I told him that he could have simply acknowledged me and asked me to come inside the store instead of ignoring me for more than 10 minutes. Super unprofessional and rude."

"The worst run pharmacy. They put you on hold for an eternity that is of they don't hang up on you. I drove in to the store and had the manager go with me to the pharmacy. Nothing was done. I was still on the phone as I stood there. Watching them put me on hold. Never go to Walgreens."