Pancheros Mexican Grill - Ann Arbor Pittsfield

"I wouldn't give this location any stars if I could. I gave it another try tonight and it was a terrible experience. The older, tall Mexican guy is ALWAYS eating food while he is making food for customers, which is so gross. He also messed up my daughter's burrito, and the younger boy Marco argued about remaking it. Marco made my food and my tortillas were still dough like and not eatable. He also forgot to give me my chips, which is the 2nd time that has happened. The employees are very unfriendly, the resturant feels dirty and the tall guy eats over the food."

"This place has really gone down hill. Used to be my favorite lunch spot in AA. But last 2 times I went they gave me less than half scoop of jalapenos then charged me 1.50 for asking for another scoop. The last time I was there, they were extremely rude when I asked how I was being charged for extra toppings when I didn't even get a full portion to start with. I'll never return to this location again and tell everyone I can how awful it's become"

"Place used to be decent, it's been so terrible for at least a year that I've completely stopped coming. It's poorly staffed, constantly out of ingredients, and definitely not as clean as it used to be. It's pretty clear that the owner is just a trying to skimp on pay. As staff keeps turning over, and over, while customers watch the place slowly getting worse and worse. Honestly, this location is so bad that Corporate seriously needs to do something. This place is so bad it would irrevocably damage the brand for people who had never been to one before."

"Livonia location is about as good as it gets...I didn't even make it through the line I had to walk out. Lady was incredibly rude and messed up my first 2 ingredients twice on two separate burritos. When I would correct her she'd throw a fit and was throwing things behind the counter... i hope life gets better for her 9-21-23 1:30pm"

"Delicious food and fast service, very clean establishment. Still a great place to grab a bite to eat. A couple of young men were working the other evening, they were both very welcoming and hospitable. The food is delicious too, assembled right in front of the customer."