Rox's Ruff Cuts 6885 Jackson Road, Ann Arbor, MI 48103

"This place sold to a new owner. DO NOT GO THERE. I took my dogs to this location for over 15 years, including following moves by them to different locations. Connie the owner was great and CARED for the animals. I started with 4 dogs going and I am down to 2. One is 18 years old (less then 10 lbs) and a 6 year old spaniel. After all of these years, without an explanation, when I went to pickup the dogs, I was told to NOT BRING BACK THE OLD DOG but the 6 year old dog could still come back. No other explanation. Just NO. After 15 years of the same person taking care of my pets, an explanation would have been so nice. Come to find out, (after I called to find out that there is a new owner) my 18 year old dog with no teeth, no eye sight and no hearing "had a hard day" and that is why they don't want him back. I sure HOPE someday they ARE old and need care and are told they can't be cared for because "they had a hard DAY" Karma UPDATE to owner response: It would have been great if what you wrote was true. After so many years, that is what I would have expected. You and I both know that is not what happened. I also have the recorded call. You asked why I waited 7 months to call? Because I felt I had to let others know how he was treated at the end of his life. He was too much work for the amount of pay I guess. Truth is, I would have paid more and assisted with the trim if need be. He is literally 12 lbs. Again, hope you have all good days."

"The whole staff at Rox’s is OUTSTANDING!! They always do a great job with my nervous Maltese poodle and she looks great every time. Definitely recommend!"

"The groomers do a fantastic job, even when my dog had a GI medical urgent need. They have all been professional and kind."

"100/10 recommend Rox’s Ruff Cuts!! My dog looks fantastic and as cute as ever and the staff/groomers are awesome! I was having one of those hot mess mom days and everyone was so kind and patient with me! Will forever bring my shih tzu here!"

"We have been customers of Rox’s Ruff Cuts for over 20 years! While this is the 3rd (I think) owner, the quality of care and commitment to our current pup is just as high quality as we experienced with our first and 2nd dogs’ care. Our current pup knows when we are getting close to Rox’s and zooms in to greet the team and other visiting dogs. They do a great job caring for him and we are happy to recommend them!"