The Groom Room 1906 Federal Boulevard, Ann Arbor, MI 48103

"We love to take our dog boomer to the groom room for regular grooming, he always comes home looking spiffy! Thank you Groom Room members"

"Banded my dog’s mouth shut. Unacceptable animal cruelty. We have 2 small dogs. My otherwise extremely affectionate 16lb dog developed a nipping problem when someone put their hand toward his face. I came in to Groom Room early one day—and his mouth was completely closed shut with a band. NOT a muzzle or leader. It was so tight his snout fur was popping out the sides of it—and he could not open his mouth. That is dangerous—especially if a dog is in distress and needs to pant. Absolutely disgusting treatment. EVERY time we picked him up we asked about his behavior. We would have tried anti-anxiety medication, I would have been ok with a humane muzzle, etc. We cared about the groomer’s comfort. But NOT ONCE were we informed that he needed some kind of face covering. He initially only nipped once in awhile. But it started getting worse. And it was way more common with women. Wonder why?? The owner of the new shop we go to showed me the different types of muzzles they use, if needed. The girl on her staff who does him didn’t do his face the first time so he could get used to her. Since then, his face has never been cuter. I guess if the person grooming him it isn’t traumatizing him he’s comfortable enough to get it trimmed. I am appalled at Groom Room’s dishonesty. They abused one dog to keep the business of 2."

"Been taking our randy little girl there for 10 years and look forward to every trip. Not only because our dog loves Sarah the owner, but also because her work is outstanding. Highly recommended even though positive reviews like this will likely make scheduling more difficult."

"I have had nothing but good experiences here with my current dog and two previous dogs. Sara is very attentive and caring with all the animals that come her way. I've seen her calm an anxious, elderly dog within minutes. She has a special touch that I trust with my aging dog."