Huron Valley Consultation Center Inc 2750 South State Street, Ann Arbor, MI 48104

"I went here several years ago when I was a minor and still frequently think about how awful the experience was. The therapist I went to recommended me to be hospitalized but, when we called to ask about it, the ER nurses told me not to come because I wasn't actively attempting to take my life. They suggested partial hospitalization instead, which I decided to go with because it made sense. When we told the therapist this, she tried to insinuate that the reason I hadn't gone to the ER was that my mom didn't care about me as much as she (the therapist) did even though we had been TOLD not to come. In private sessions, she tried to convince me to distance myself from my mom and heavily insinuated that she cared more about me than my mom did. She would go as far as to blame my mental state on my mom and say that she wasn't doing what was right for me/was a detriment to my recovery. I have never had this experience with any other therapist. She completely botched an important appointment by not showing up at all and then tried to blame the misunderstanding on my mom, but we had proof that it was without a doubt her fault. The staff, when they were actually there, were very unhelpful, and the environment was depressingly dark. I have since gotten way better but absolutely none of my recovery is due to my time here. Considering the other reviews, I can see I'm far from the only one who had an issue here."

"Provider is decent but they never get prescriptions sent in. Nor do they return calls within 3 days as they claim too. You literally have to stalk them to get your prescription even after having a telephone “visit” with your provider. If there was another option I would most definitely take it."

"THEY PRESCRIBED ME DOUBLE OF MY CURRENT PRESCRIPTION WITHOUT DISCUSSING IT WITH ME AND I ALMOST DIDNT NOTICE. When I called to talk with a doctor asking for a refill, I confirmed the dosage. They are also able to see what the dosage was in the past. awe did not discuss an increase. I trusted that they got the dosage correct so I didnt think to double check, but the tablet was much larger than expected. I also had to call several times to have it sent over to my pharmacy. Messing up prescription medication is very very dangerous and I will be finding another service ASAP."

"I'm really not surprised by the negative reviews here. I cannot believe they expect people suffering from mental health woes to remember to schedule all follow-up appointments. Practitioners should be scheduling these AT the appointment. You could have to wait four months for another appointment because you forgot to call after your appointment. Wait times on the phone are abhorrently long, and god forbid your practitioner forgets to put in a refill or screws it up, because the phone process is long and confusing. I once had to wait over a week for a medication because the practitioner never sent it in, then sent in an old medication, then that one was the wrong dosage, and it was all sent to an old pharmacy in another town. There are a lot of very frustrating things about this place that cause me to not be able to recommend it to others if you can help it. U of M is terrible, but this place is barely a step above U of M mental health. Try somewhere else!"

"The office staff is incredibly slow and fail to communicate properly with patients. The clinical staff is good. I've had no complaints with the doctors and therapists; however, the whole place is poorly ran. I've been a patient there since the fall and had nothing but issues with the clerks. They are lackluster and seem annoyed when you find yourself calling them non-stop because they hang up on you or never pick up the phone. It's very frustrating. I anticipate moving to hopefully a more fluid and patient friendly clinic soon"