Homewood Suites by Hilton Warren Detroit

"The WORST hotel stay I’ve ever had. We had a TON of kids having a hotel party next to our room…until 3 in the morning. Screaming up and down the halls, in their room (next door to us), and knocking on our door. After multiple attempts letting the front desk know, we ultimately had to check out. The front desk wouldn’t do anything about it and ended up calling our room at 3am asking if I was these kids parents….absolutely not because my kids wouldn’t be behaving like this and why can’t you find these kids parents?! Ohh also when I went down to the front desk the rude night shift front desk worker rolled his eyes at me and then asked why I was “coming in hot” at him….ok first off you’re in customer service…why do you think it’s appropriate to talk to guests like that and second I might of “come in hot” because you can’t handle kicking people out. Instead the guests that were being appropriate (us) had to leave. ALL AT 3 IN THE MORNING! So thank you for the WORST hotel stay in my entire life…we definitely won’t be back and made me question staying at a Hilton in the future."

"This is a clean and fresh hotel! The room layout is very nice. Full refrigerator stove top and plates, cups, spoons, forks ect.. all come in the cost. Professional staff and a great array of food."

"This is by far one of the best hotels I have been to especially at an affordable price. This hotel does offer free breakfast from 7-10am. Their pool was nice and clean and closes at 11pm it was a strong chlorine and bleach smell while sitting in the pool area my kids swam I did not. There is also a beautiful lounge area outside with chairs a mini fire place table 2 grills you are able to utilize. 24hr gym, 24 hours business center, also 24hr laundry area. A huge dining room beside the lobby you can use. Parking is not a problem at all I love that they also have in the room a card holder you have to put your card in to turn the power on in your room. A door bell is on each of the rooms very thick door I couldn't hear anyone beside me. Full kitchen with a stove top, sink, dish washer, Frigidaire,dishes etc. I had one room at this hotel for sure It feels more like a one bedroom apartment. The beds are separate from the living room section which I love even more. They were a little stingy with towels I always bring my own everything anyway. Book the room it is well worth it not to mention they have a pull out couch if you are short on money this room will easily and comfortably sleep 8 adults it does only have 1 bathroom bring you some groceries and enjoy your stay. Hotel: 10/10 Customer Service: 10/10 Room: 10/ 10"

"We weren't at the hotel for long but the experience was the worst I've had with Hilton properties. Checking In When we stopped at the desk to get physical room keys the girl behind the counter seemed as though she didn't care about her job at all. It's the first time I've never been thanked for being a diamond member, which isn't a big deal but odd. There was no mention of the perks for being a diamond member, she didn't mention pool hours or breakfast time. She didn't even direct us to the elevator. The Pool To be fair, we were arriving after the pool was probably closed and only there for one night; but not sure because she didn't give us the info. Maybe we wanted to hit up the pool before check out. We didn't go to the pool because we didn't have time but it was the first time in many years of travelling that I recall not being given the pool info The Room It was ok. The bathroom felt extremely cramped for a king suite. The door almost hits the toilet. The bed was comfy enough though the bedding was crazy thin. Breakfast This was the first time I recall being at a hotel where breakfast was at 7am instead of 6. Again, since we weren't told, we didn't know and we came down at 6. Imagine our disappointment. Once 7 rolled around, the breakfast itself was lackluster even for hotel food. There was a "parfait bar" with yogurt...and that's pretty much it. There was a mini menu that listed several items that just weren't there. There were no cups to make the parfait, no granola, etc. The food itself, all had a very flat flavor. It all was about the same and smelled and tasted like it was being stored next to food that was on the verge of expiration. Overall a very underwhelming stay. I left Holiday Inn to get away from their continuous problems and I'm hoping this recent experience we had with Hilton isn't an indication of things to come."

"Rooms were adequate but don’t leave them. On top of the poor attitudes by some of the front desk personnel, the entire hotel wreaks of weed. People were allowed to smoke in the breakfast area which was prevalent during the Wednesday night social. If smoking isn’t allowed in buildings, then it should be enforced period. I definitely wouldn’t recommend this location to my professional friends but would recommend it for some who is wanting to do pre-flight to a Snoop Dog or Whiz Khalifa concert."