Holiday Inn Express & Suites Sterling Heights-Detroit Area, an IHG Hotel 8515 15 Mile Road, Sterling Heights, MI 48312

"Wonderull experience staying in the holiday inn sterling heights MI for my business trip. Breakfast, Room service, front desk everything was great."

"We arrived on a Thursday afternoon for a few days away as a couple to wind down and take a break. The check in was great. However that was the end of the positive experience. Friday night was horrible. Kids running in the hall, slamming doors, screaming, yelling, you could hear them in the stairwells even though we were several rooms away. We got zero sleep. Saturday was worse! They were in the parking lot in the afternoon half naked with whip cream. I have no idea what was going on. Saturday night they were playing golf, yes you read that correctly GOLF in the hall outside our room. More screaming, yelling, doors slamming, running the stairwells. We called the front desk twice to no avail. The breakfast place was not at all welcoming. I felt as though I was in the way of the staff who were restocking the breakfast area. Overall it was awlful! The beds were like boards and the pillows like concrete. We will not stay at this location again. Something needs to be done at hotels when adults are having their quiet time destroyed because minors are allowed to do whatever they want in a public place. I am waiting to hear from the GM as I left a message for them to contact me via email. As of the writing of this review nadda."

"I absolutely love The Holiday Inn Express & Suites brand and their hotels. The hotel rooms are always very clean, comfy, and spacious. I recently stayed at the location in Sterling Heights, MI, located on 15 Mile Road. The service from the staffers and management was professional, attentive, friendly, and caring. The reason for my stay at this location was due to furneral / loss reason. During my entire stay, the management was caring toward my needs and requests. The management accommodated me with my request, and I gave them thanks. "Thank you so very much" to Assistant General Manager, Paolo, for his professionalism, attentiveness, care, and concern. It's appreciated. God bless."

"I’m traveling with my 8 months baby and got complain that we are too loud. She did not even cry, slept all night. But the customer service was bad when she call up she tell me to tell the baby to shut up.."

"Check-in and check-out were incredibly smooth. Staff was very polite and welcoming. Breakfast was the nicest I've had at any hotel since pre-covid. The rooms were very clean and it was a pleasant experience. When I discovered a broken deadbolt in my room, the staff switched me to a different room with no difficulty at all which I appreciated."