Sonesta Simply Suites Detroit Ann Arbor

"Me and my husband are from out of town over the weekend we decided to come here Saturday with the kids while getting up to get ready in the morning we were told the water went out and won’t be available till Tuesday! We were going to stay another night but had to check out that morning quickly .! we couldn’t take a shower or get the kids ready properly we had to find another hotel with no compensation for the inconvenience. I don’t recommend staying…"

"Very nice and impeccably clean room with apt size fridge, full size dishwasher, microwave, dishes, pots and pans, and an electric cooktop. Hallways were clean and smelled nice. Friendly staff. Good Internet and huge desk for traveling workers. Great location, lots of nearby shopping, restaurants, and highways."

"I'd like to give my biggest thank you to many staff members at the hotel. Andrea, who was so caring and compassionate as I started my month long stay at the suites. Then Jessica, who was understanding and patient as my stay exceeded a month. Ryan at the front desk for being on his toes whenever I went to the desk for needs.I forgot the name of the very caring front desk woman who had a daughter that I got to meet.We had some good conversations and understanding of each others obstacles we both had gone thru. The young lady who worked days and always had a smile ( she could be a model). To housekeeping, thank you for all you do. You all made my stay very comfortable during this part of my journey in life. Bennie also thanks you for being understanding as he is also adjusting to the move."

"This place is terrible. Reserved a room for 4 nights during parents weekend in November and upon arrival on Thursday night they said my reservation was canceled. They said i can stay for one night but not the weekend. I booked another place for the weekend and stayed one night. When I returned from my trip to Ann arbor I found they had charge my card for the three additional nights! In a dispute resolution with my card company they sent bogus documentation! This place is a complete fraud! I am out $1300! Taking it to Better Business Bureau and then the attorney generals office- awful"

"I've stayed here for a few months now and I looove it. The staff is beyond amazing from management to housekeeping!! They treat my whole family like true friends(all the way to my kitty!!) No other place I've stayed has felt so welcoming 10/10 highly recommend"