Mark Khoury - State Farm Insurance Agent

"WARNING!! Almost doubled my insurance month to month no notice no anything!! Incompetent insurance agents huge business liability! Called to update the payment method talked to Debbie, they charged my card for one payment but failed to put as a recurring payment for the business only did for my home insurance. I didn't notice for a few months that the business insurance was not going through when I called they told me I had to come in to figure out what was going on that i never called to update the payment even though IT WAS RECORDED IN THEIR SYSTEM so instead of apologizing and recognizing fault they tried to smooth their way out. I took time out of my busy schedule to go to the office that just moved and they didn't even let me know as the business address on Google wasn't updated!! 45min of driving I get there and she tells me she cannot change it in person that I have to call a phone specialist and completely rewrite the entire policy from scratch??!! To them you are clearly a joke they couldn't pull up the recorded phone conversation either!!!! HUGE HUGE HUGE LIABILITY. Spent 2 hours to rewrite the entire policy again for them to call me a month later and tell me they will be canceling my policy after I wrote them a review on Google for the negligence lies and making me run around in circles like a hamster. ZERO STARS"

"I spoke with Krystal to discuss my insurance needs, she was very helpful and knowledgeable. After talking with her I feel as if I can weigh my options better in my decision to choose the proper insurance coverage for what will fit my current and future needs. Thank you so much!"

"Krystal Gaetzke-Bemben was extremely helpful when I spoke to her about adding a new car insurance policy! She was very knowledgeable and patient with all my questions! I would definitely recommend my family and friends to State Farm. Thank you Krystal"

"Super impressed with the knowledge and willingness to help that I received from this team. They provided many options to help me find the best fit for my budget and a level of insurance coverage that I was very comfortable with. I would highly recommend calling Karen or the other ladies at this office. They are great."

"I talked with Krystal and she has some of the best customer service ive ever experienced! Highly recommended her to everyone I know. If you call up here ask to talk to her she knows what shes doing and will help you."