Boulder Junction Motor Lodge

"Been coming here for many years. The prices they are charging are ridiculous. I can get a waterfront condo in door county at this time of year for almost half the price. We will be looking at other accommodations from now on"

"Needed to get out of town for the weekend. Everything was fantastic and was able to relax. Very close to restaurants and the small downtown area in Boulder Junction. The hotel was clean. Zero complaints. I did like that they had menus for various places in the lobby to check it out before I went there."

"Weird place now that it is run by Red Awning. If there was an actual person on-site, it might be a different story. Kind of creepy with no one else there. They spy on you, and the hot tub was closed. Rooms and location were alright, but it was a hassle punching in a code every time to open a door. If Acorn is available, definitely stay there."

"Not a place I would recommend anyone stay! Nobody on site to help through problems or lack of items all rooms should have. Not good at getting said items to the room after a phone call to somewhere in the world and we were asked that we use email to correspond. Toilet in the room rocked, toilet seat was very loose also. Jetted tub was very loud, overflow prevented deep water relaxing bath and when the jets were turned on, some sort of black particles came shooting out. Whirlpool was drained and inaccessible. Sign on the door said closed for essential maintenance, but another sign said that they were updating it to a state of the art whirlpool. Another couple we met there said the whirlpool wasn't working when they were there last year. I'd guess because they do not staff the hotel and the whirlpool needs to be monitored by staff per county public health protocol, this whirlpool will never be operational. Yet they brag how clean and nice it is as you're making the reservations and find it out of order when you get there. No mention of it anywhere until after you check in! Then there's a $40 room cleaning fee, but I guess that covers after you left as we only saw 1 person that delivered a nonslip tub mat to us. No one did any room cleaning during our 4 day, 3 night stay. Extra towels, wash clothes, blankets, pillows, toilet paper and facial tissues are stored in a cabinet down the hall by the nonworking whirlpool. There's a printed note on the wall in the room to call if any of those items were needed or a maintenance issue but it took almost 24 hours just to get the tub mats so I wouldn't expect any sort of fast service. We found the cabinet by accident and took a box of facial tissues as our box in the room was empty and also a blanket. When I returned the blanket the next night, the cabinet was locked and no combination was ever given for it. We probably had to call the third world country to get that! Did I mention the toilet paper was the thinnest I've ever seen at any hotel and so were the facial tissues? About the only positive things are the bed and pillows were comfortable. I feel that we are owned some sort a discount as we were there to bicycle and needed the whirlpool to help sooth my old muscles after a long ride one of the main reasons we choose to stay there. I will add we talked to the owner of the Boulder Bear Motor Lodge during our stay and what a great owner he is! He took us on a tour of the rooms that were available, his working whirlpool and the garage for on site bike storage. His motor lodge was almost full unlike this one that had maybe 4 vehicles each night we were there. If we could've gotten out of our reservation, that's where we would've gone, maybe you should too? *My response to the owners reply: You are correct, the whirlpool has been closed. This was communicated to all guests in advance of their stay. *We were never informed of the closure in the 2 texts and 3 emails we received. 1 email had a pdf attachment telling us all about the room/hotel with no mention of the whirlpool closure! It actually should be listed on your webpage. Had we seen it there, we would not have reserved a room!* There was a mechanical defect of the whirlpool which brings it beyond repair. *I really doubt this is why it’s closed!* Rather than repairing the whirlpool, we have elected to perform renovations and will be adding features like infrared sauna and massage chairs to that room. *Per a page in the book in the room, it states that the whirlpool needs to be monitored by staff per county public health protocol. Per your response, “we do not have staff on-site sitting at the front desk and that our lodge operates in a unique model for the area, more like a short-term rental format. This format will not be changing” *So I really believe this whirlpool will never be operational!* *Also you say your $40 cleaning service fee is "economical?" Tell that to those who stay for 1 night! It appears to me like a way for you to make it look like your rooms are cheaper without it rolled into the room price!*"

"Nice CLEAN and modern room. Could use a new mattress, but otherwise a perfect 10. It was very refreshing after staying at some dumps in the western UP. Located on the snowmobile trail with ample parking. Owned and operated by a great family that genuinely cares about your stay. Morning coffee in the lobby in front of a fire. You won't be disappointed."