Sterling Insurance Group

"I like working with their staff a lot. Barb is my agent there. Direct and to the point. Pros and cons clearly outlined so I can make informed decisions."

"I have had the pleasure of working with Barb. on my Home/Auto insurance. My system generated insurance rates spiked up. Barb was considerate & patient as she reviewed all insurance coverages with me and we came up with an acceptable level of coverage at a reasonable cost. Thank you for being there Barb. I look forward to your help as we make the final payment."

"I appreciate Lynn's efficiency, knowledge, and humor. She always takes care of my needs quickly. I am always extremely satisfied with the service she provides!!"

"I've been with Sterling Insurance since 2018, and have been pretty happy with them. They have for the most part been pretty reliable. The only problems I've had over the years is every time my policy is up for renewal I haven't gotten properly notified ahead of time about my policy changes during the renewal which usually consists of the price going up. During my renewal in 2022 I had an extremely frustrating situation with the department manager not giving me the correct pricing and changing the price on me 2+ times during the renewal. Fast forward to 2023, my renewal is up again. I was connected to Barbara Penning who assisted me with fixing my policy to a better price. She was honest and didn't make it confusing for me as sometimes insurance lingo can be confusing to process. She found me a better plan with Citizens and made my renewal experience a lot less stressful. Better yet, she even lowered my new policy to be cheaper than my 2022 pricing. I cant say enough good things about how helpful Barbara was for me. Out of everyone I've worked with at Sterling Insurance over the years Barbara Penning has been THE best. Last year I would have given Sterling Insurance a 2-3 star review, but because of Barbara I am giving Sterling a 5 star review."

"Another 5 star day from progressive. I've been with this company for 22 years And from the beginning the customer service has been Outstanding. This afternoon i Received The best customer service yet, From agent Barbara Penning From the Sterling insurance group. She was able to adjust my rate Saving me hundreds. I can't say enough about Progressive insurance But Barbara And the people at the Stirling insurance group Really keep up with that Tradition."