Brown & Brown of Detroit

"Brown and Brown has an exceptional team. Krystn Clark and Brian Pilarski have been a great partner to the organization that I work for. They work hard to provide solutions within the limited vertical of staffing. Their hard work and genuine efforts set the apart from other insurance agencies."

"One of the worst agent that you will deal with. They do very tricky business. They just get you in to start with and then they start to rip you off. We had all our business & auto& property insurance with them. After the first year they doubled the rate for no reason. Especially their representative Ann Marie Murad, she is one of the worst representatives we have dealt with. They never answer your calls."

"I have been with them for at least 10 years. Since they became Brown and Brown the customer service is just terrible. I asked for a quote to lower my car/home and it has been nearly a month and after I sent two follow up emails still nothing. Every couple of years when I ask for a review and to look at lower policies it takes at least a month for them to get back to me. Not acceptable!"

"We have a decent price on our car and home, but if you ever have to talk to them forget it! They never answer their phone always have to leave a message and maybe hours or days later you might get a call back. They never go over your policy for renewal or try to get lower price."

"I had moved across the country and was having a lot of trouble getting reasonable insurance quotes for the car I had on hold. An insurance company recommended Brown & Brown, so they transferred me to Jane and I explained my situation. She was prompt and professional, she helped gather several quotes and got the best rate within my budget real fast. If it weren't for her help I'd still have such a headache."