Aetna

"They deny my medicine even though my doctor says I need it. Then I have to spend hundreds of dollars out of pocket because somebody with no degree in medicine decides that AETNA didn't make enough money this year. Total trash everyone of you."

"TRASH! Not quite sure what my mom has been paying for in having this as her insurance through work, but post her having had a stroke and needing Neuro specific care they have been nothing but difficult and making it impossible for her to receive care. Her case worker tries, but she basically relays messages for the people "over" her who are again, TRASH. Rick Sturgis or however you spell his name is rude and completely unhelpful. Has spoken disrespectfully to those who have been trying to help us get my mom moved over to the rehab THEY approved her for and I never want to have to deal with him or this company again. You're better off waiting for open enrollment to come around again and picking some random company. These people don't care to see anyone succeed or be helped in terms of moving forward."

"I wish I could give Aetna NO stars. I foolishly made my hubby cancel Blue Cross thru his job so I could insure us both w/Aetna. But Come on Aetna-this is ridiculous even for u. Late Wednesday morning my planned Friday neurosurgery was canceled as u declined to pay. U said do physical therapy….again. I’ve done PT 4 times. I had a device implanted in my back for 5 yrs for pain. I had years of injections that gave me little relief. But I think I get it. Clearly u see my Detroit address . Is the goal in the black neighborhoods to DENY hoping we forget or die waiting to have neurosurgery from a board certified neurosurgeon that says I need it? Then u never have to pay? How much more pain should I have to endure being black? After all I have done-still no surgery. I’ve been a nurse on my feet for 37 years only to have insurance that does little for me after I actually have done EVERY suggestion short of surgery already. Or at least maybe move to a white neighborhood before u ask for service."

"I would give this company a -10 review if I could. This company just robs you of your money and your health. It's the worst. I pay as much for their best plan that I did for a best plan and a sub insurance with Blue Care. I never had to pay for any tests, Now I have to pay for everything until I meet my $3500 out of pocket. I can't get tests my Dr ordered because I need to know what they are going to cost and the insurance company can't tell me unless I get billing codes. I cant afford to just blindly go get tests not knowing what it will cost me. WHY am I paying for insurance out of EACH paycheck when I can't use it? It's not insurance it is a rip off scam."