Tom Deedler - State Farm Insurance Agent
About the Business
Tom Deedler - State Farm Insurance Agent is a reputable insurance agency located at 45025 West Pontiac Trail in Novi, Michigan. As a State Farm Insurance Agent, Tom Deedler offers a wide range of insurance products and services to meet the needs of individuals, families, and businesses in the Novi area. With a commitment to providing excellent customer service and personalized insurance solutions, Tom Deedler and his team strive to help clients protect what matters most to them. Whether you are looking for auto, home, life, or business insurance, Tom Deedler - State Farm Insurance Agent is dedicated to helping you find the right coverage at competitive rates. Contact them today to learn more about how they can assist you with your insurance needs.
Photos
Location & Phone number
45025 W Pontiac Trail, Novi, MI 48377, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I had a great experience with State Farm and Agent Tom Deedler. The customer service was excellent. I want to thank Jesi Jasinski for helping me lower my auto insurance and save on it. She always responded quickly, followed up, was friendly and knowledgeable, and ensured I was cared for. My family and I will continue to rely on Tom and Jesi for all our insurance needs. Thanks"
"Katie helped me out a lot with getting set up with a life insurance policy. She was super friendly and told me I could reach out with any questions in the future."
"Tom is a pleasure to work with. I switched all my policies over to him a few years ago (auto, boat, condo, home, rental, life, umbrella)...and it was far more seamless a transition than I expected. Overall, I saved some money. Most important, we just had a car accident in the middle of bad winter weather...at the busiest time for tows, insurance, auto repair shops. I didnt know what to do or how to handle it, and had to get my daughter picked up at school shortly after it all happened....and he sat on the phone with me until I picked up my wife, assessed the damage to her car, got a tow truck, found an auto shop, and opened the claim for me. He then followed up with the repair shop on next steps afterwards, and it isn't even a State Farm 'approved' shop (difficult to find an available shop on a day with a ton of car accidents)... so he took on the extra administrative work himself to see it all through. This is where having a real life person to talk to, that has an office right down the street, really pays off. I would've wasted an entire day/night figuring this out (at the very least), and would have been even more stressed than I already was. I was actually able to get the car to a shop within an hour, and back to my work meetings that I was almost certain I was going to have to clear off the rest of the day. Just a big load off my mind. I receive poor customer service from a majority of companies I work with...it's great to see the exact opposite when it comes to my insurance, and Tom. You don't know how valuable having a real local person is, until you absolutely need it."
"We were transferred to this office and I have nothing but great things to say! We have a complicated set up for our insurance needs and Marilyn has been exceptional with handling our portfolio. She is knowledgeable and takes the time to explain things that need explaining. I trust her completely to make sure we are getting the best rates. She deserves to be recognized as an amazing part of the team!"
"Katie and Tom were extremely helpful and patient with me and all my questions. They are very knowledgeable in their product, and go above & beyond to make sure all your questions are answered. I would recommend them to anyone!"
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