Upper Peninsula Health Plan

"I have three children on the Medicaid UPHP program and generally it has been good. However, if one has a child who requires specialized care, one must travel to lower Michigan to receive care. They cannot be seen at Children's Hospital of Wisconsin which in many cases is much closer than lower Michigan. Why???? That is a very interesting story. In a letter I received from UPHP I was informed the problem is that Children's Hospital will not accept UPHP insurance. Children's Hospital of Wisconsin claims the problem is that UPHP because UPHP will not negotiate better reimbursement rates. The other reason I gave this organization a 1 star had to do with its horrible eye glass program and dental care. Trying to find a provider who accept UPHP is really hard. My daughter had to wait a month and half to see an eyeglass provider. If this was an organization which truly cared about children it would do more to ensure that the children of the UP could easily access healthcare. Based on my experience, UPHP puts barriers in front of children to receiving medical care. So one star, there you go!"

"They terminated my health insurance without notifying me then proceeded to say they don’t notify when health insurance ends wouldn’t recommend going here at all."

"Unbelievable, I had a mix up with my insurance and over a two week period I must have called them at least 20 times for assistance. They were all kind and helpful. I have to thank UPHP worker Stephanie specifically, who went above and beyond for weeks."

"UPHP has helped me out a great deal. Thank you"