American Eye Institute - Dr. Michael Y. Greenley

"This was probably the worst experience I have had with an eye doctor. The machine used for the eye exam was fogging up and I wasn’t able to accurately assess how well I could see the letters. Instead of figuring out what was going on, Dr. Greenley became frustrated and annoyed. He rushed the appointment along on a new machine. Then he dismissed me when I told him about my medical history. He insisted I get another eye test that I was charged for because “sometimes patients don’t know what they are talking about.” And then I received the full bill because his office did not obtain authorization, which my insurance company said is their responsibility. I wish I had gone elsewhere."

"Incorrect diagnosis, data retrieval method suspect at best. I was hurried through my exam on 5/17/21 and Dr. Greenley diagnosed me with glaucoma after reviewing my exam results with little interaction with me concerning conversation my family history, just made a comment stating glaucoma is common in African Americans. Needless to say, he immediately went into treatment options, one being a laser procedure that I could schedule within the week. I had second thoughts after scheduling the procedure, so I cancelled. Sought a 2nd opinion from another Doctor who stated there was nothing wrong with my eyes and my pressure was in the normal range for my age. Needless to say almost committed to an unecessary procedures due to a incorrect diagnosis. Chose wisely for who you trust with your eyes."

"I remembered l left this establishment for a reason. I was prescribe medication that worsen my condition per Kresge Eye Institute. Dr. Greenlys bedside manners need much improvement due to a lack of concern on his part for his clients. His staff is polite, but, his non concern of patients as he hurriedly process you like cattle is uncalled for. I'd rather be told I'm not wanted in his establishment than be treated with such nonprofessionalism."

"I'm surprised to hear such positive reviews on here about Dr. Greenly. He was my family's eye doctor until recently when he repeatedly gave me the incorrect prescriptions and was impatient and dismissive while doing my exam. The worst of all, my mom just got cataract surgery from him to correct her far-sightedness and instead he made her near-sighted! She has Parkinson's and struggles with driving at night and now she can no longer drive at all because of his surgery. She can't see out of her one eye currently. She since has had second opinions stating how terrible of a job Dr. Greenly performed. He was defensive, and extremely rude to her when she asked for him to treat the issue and simply said there is nothing he can do and to live with it. I STRONGLY recommend you look elsewhere for eye care, specifically eye surgery."

"Today was my first appointment with Dr Greenley and I only wish I went to him sooner. He was very attentive and listens to my concerns. The last eye doctor I went to a week ago told me that I needed to have eye surgery and get a new prescription of glasses mind you this was a routine eye exam I had gone for. I barely waited for more than 5 minutes and his staff was more than pleasent. I'm very lucky to have called his office. I highly recommend Dr Greenley."