IVF Michigan Fertility Center - Bloomfield Hills

"Generally, IVF MI is an good place, based on my experience. But I have had a couple of instances that were not the best. Apart from one nurse (Nurse A*****) that I have encountered-can be rude and could show lack of compassion, the rest are generally kinder. The icing on the cake is this newer receptionist who decided to put me on hold when I called the COVID check-in number. I have NEVER been put on hold for COVID check-ins. It’s a VERY quick call and they let you come up in less than 30 seconds. However, this lady put me on hold for about 5 minutes. I literally walked from my car (parked at the far end of the lot), took the very slow elevator, then stood outside the clinic door and watched her (lady on the right) chat and giggle with the lady in the middle then got back to me on the call and said, “You can come up now.” No apologies, no explanations. She didn’t even ask me the COVID questions. She had to put me on hold for that?! As soon as she hung up, I walked in the door. She said, “You can grab a seat” in the most unfriendly tone. We go through a lot in this journey, I don’t think she understands that. She got time to chat while she puts us on hold. Pretty inconsiderate, in my opinion."

"I HIGHLY recommend IVF Michigan and Ohio Fertility centers of West Bloomfield. The staff of trained nurses and doctors are absolutely top notch. They are kind and attentive, quick to respond and always helpful. During a time that is very emotional and sometimes very difficult, it was so comforting having a warm and caring staff to help answer my questions and put my fears at ease. I am pregnant with the miracle baby I have been longing for and it’s thanks to IVF Michigan and Ohio fertility center of West Bloomfield and Dr.Hammoud."

"I got directed to work with Dr Hammoud after receiving a health diagnosis that required me to preserve my fertility before I could receive treatment. I met him on a telehealth call and was immediately impressed with how caring, and informative he was. He was quick to let me know that there was a foundation that would help me in my costs to preserve fertility, all because of my diagnosis - which impressed me that he was caring enough to offer that up to a patient who was in need. From that point on, we started the process of freezing eggs. His office was always professional and kind. My appointments were on time, and the office was a beautiful space. Everything from start to finish with Dr Hammoud was 10/10. I am so thankful to him and his team for all they did for me, my family, and my future family."

"I truly cant explain just how grateful we are for Dr. Hammoud and his staff. Being a nurse myself I have worked with many nurses and doctors and I can confidently say these are the best of the best. When we started our journey with infertility, we never imagined we would need to go through IVF. After three failed IUI’s, Dr. Hammoud and his staff communicated with us honestly and with compassion when the time for IVF came around. They were patient and understanding when we had many many questions. Dr. Hammoud always went out of his way to make sure my husband and I felt confident and safe throughout our IVF process. The communication with the nurses and the front desk staff was incredible. They always had a quick response rate and were always available to answer any questions we had. My husband and I are forever grateful. We can’t wait to bring our little rainbow baby back to meet the staff that helped make this all possible."

"I couldn’t have asked for a better team to help make this beautiful miracle happen. My husband and I are forever thankful to Dr. Hammoud and his staff. The place itself was luxurious and all the nurses and staff you can tell are probably the best in the state. I’ve experienced other ivf fertility offices and none compare to this one. Just overall amazing and can’t wait to experience again next year with the hopefully 2nd baby. Thank you again IVF Michigan!!"