Great Lakes Psychology Group - Southfield 30150 Telegraph Road, Bingham Farms, MI 48025

"This is my very first review of anything ever, but I’m still so upset I just had to warn people not to waste their time. I made an appointment at the office for 7 pm. I show up early, check in , and wait. 20 minutes go by and still not getting pulled back. I give the therapist the benefit of the doubt, maybe the person before me was having a rough time and she was tied up with them helping. There’s a sign on the table to call if your appointment time goes past 15 minutes so after 1 whole hour of waiting I finally call. The woman says she’s gonna check and be right back, first thing she says when she comes back is “so you can go ahead and go home”. Apparently the therapist called earlier in the day to the company to cancel my appointment due to “being sick” and they didn’t have time to reach me to tell me. My appointment was at 7 pm, I have been here for an hour, they sent me MULTIPLE texts throughout the day reminding me of the appointment and for confirmation so I have an extremely hard time believing the story. It took ALOT for me to come to the appointment. To sit there for an hour waiting for someone who isn’t even there? Absolutely unprofessional. i should also add another gentleman was waiting with me, he gave up waiting after 40 minutes for his appointment as well. I should have read the reviews before scheduling but my doctor recommended this place so I didn’t think about it. Please reconsider this place."

"Do Not bother to call! Never had a service. I canceled my appointment because my daughter didn't want a virtual session; however, they are wanting me to pay. I spent 20 minutes explaining this to the billing department, and yet they send me an email to pay. What a joke of a place. A scam practice!"

"Purely based on the administration, this place is so unorganized. I've had several appointments canceled for several given reasons: the therapist they booked me with is not taking children, the therapist cannot make the appointment time THEY gave me (this happened twice). If they can't even handle making and keeping an appointment, I'm certainly not going to trust them with my son."

"I highly recommend this group! Robyn Gothelf is absolutely amazing. Her techniques will challenge you but if you put in the effort too it will most definitely help. She has helped change my life. Make the call."

"Disgusting. The supposed therapists are new, lacking common psychological knowledge, with puny arts degrees in place of a social work or counseling degree. Disgusting, inhumane, low-level IQ facility with no empathy or sympathy for those with problems beyond the cute, romanticized surface level depression and anxiety. Should be shut down. Waste of time. Only go here if you want to get worse."