The South Bend Clinic

"was so uncomfortable. Main dr who's a jerk kept saying well we're not gonna know in 30 mins. WGEN DID I SAY I NEED TO KNOW IN 30 MINs. Everytime i had a question. The nurses didn't even wash their hand when handling patients. literally w work place of idiots and indian men who think that just cause it's a different accent makes him better. like no i can't understand you and you can't understand me and that's fine but don't get frustrated with me WHEN YOU ARE LITERALLY THE PROBLEM TOO. when he came in with the translator on phone she didn't even understand him. like He Should be embarrassed not try to make other feel dumb for his own problems. and I DONT HAVE A PROBLEM WITH IT BUT YOU CANT PICK AND CHOSE. i won't let him. also he was like balding so you know he gonna get is karma. then he hung up angrily. he wants patience but won’t be patient. like i might not be doctor but at least i’m not messing with the devil like him. (hell)"

"My wife had a Free Medicare Annual Wellness Visit with Dr. Rita Schmid (not to be confused with a physical exam). When the bill arrived, it was not free. We sought to understand why. We were passed around from Christine Saitz to Jody Conkey to Valerie Frick. Then amazingly the bill amount went up, then down, then down some more. But no one was able to answer my question. We just gave up and paid the bill. The story's moral is that a Free Medicare Annual Wellness Visit comes at a price. :-)"

"Trying To Get Information From One Doctor's Office To Another Is INSANELY DIFFICULT AND WAY TOO LONG!!! I am EXTREMELY DISSATISFIED & HIGHLY DISAPPOINTED WITH The Healthcare My Elderly Mother Is Receiving! She's being treated as though she's just some insignificant person!!!"

"Me and my children have been going to this dr office for years. I’ve never had a problem until now. Previous dr was dr Parrish and she was great . Always contacted me on same day of call or call me asap with results. With this new dr sharp it took me a month to get my X-ray results back and I can’t even get a call back regarding my daughter. As of right now I’m not a happy patient with this dr. Please do better and care more about your patients as you claim to do"

"While individual doctors and staff are surely not worthy of this rating, the difficulty of making appointments and navigating archaic systems is incredibly frustrating. I'm finding myself waiting days upon days for a callback, only to be bounced to another department, only to have to wait more days. As I write this, I've spent well over a week just trying to make an appointment to deal with a pain issue. This is far, far too long, and far more frustrating than it should be. I would highly recommend avoiding them until they're able to get new systems in place that are more user-focused and friendly."