Walgreens 5709 South Telegraph Road, Dearborn Heights, MI 48125

"The absolutely worst Walgreens service in Michigan. Slow, rude and don't bother calling after midnight they won't answer the phone. I had to get the store manager to tell the pharmacy to answer the phone. I had to do this 3 separate times. He would just pick it up and put it straight on hold. There's always a 3 to 5 car line in drive thru"

"App doesn’t work properly, I have put an order for PAST DUE prescriptions for my mom because they never get them ready on time even though i have it on automatic refill. the order have been saying “order received” for 4 days now. Almost every month they sent my medication to a different location for no reason. The 90 days supplies only worked once and they ask me every Month if I want to activate it and I do and they still send the minimum prescription possible. Even with her insulin containers they always give us half what prescribed by the doctor. It’s so frustrating dealing with Walgreens unfortunately I’m considering switching pharmacies."

"I've come to this pharmacy twice, and man what a big mistake. One time was for a scheduled flu shot, and the next via the drive through for a very generic prescription. Both times they weren't insanely busy, just had a blatant disregard for customer service. I was asked to sit & wait several times, when other team members were clearly available. I've waited over an hour to be serviced on both occasions. Someone in management needs to address the issues with this pharmacy."

"The staff in the store are nice. However, the pharmacy has drastically declined over the years. What used to be a friendly interaction has turned to a dismissive, long, lethargic experience. Recently had three prescriptions submitted at the same time by urgent care. Six hours later only two were ready. When I picked up the two and inquired on the third I was told it would be ready in 20 minutes. As I wasn't feeling well I said I would be back later to pick it up. Several hours later it still wasn't ready. When I checked the status the following morning at 7am, the pharmacy had canceled the script and if I resubmitted it then it wouldn't be ready till the following day. Will no longer be using this pharmacy."

"Pharmacist, Mr. Bazzy, was very professional. Appreciate the extra steps he took to get me the script at a good price. Dr. order of eye cream for surgery was not enough and too expensive. He called and got right dosage and product much cheaper. Nice to see good people willing to help seniors."