CVS

"I had a really great experience at this CVS store. There were many options for me to select from the shopping categories that I came for: shampoo and holiday boxed candy gifts."

"Went in to pickup a prescription today. Showed up to the pharmacy at 1:27p and all the gates were down and they were already closed. They supposedly close for lunch from 1:30-2p, but were closed before I got back there prior to 1:30. Not my best move to show up that close to their lunch, but what’s the point of having posted lunch hours only to close early? On a side note; The woman who usually works the register in the afternoons is very nice and pleasant."

"Called the Pharmacy around 5pm today. The women that answered was rude and unprofessional. Answered the phone with hold. Didn’t actually put me on hold had me listen to what sounded like messing with papers, key board, was either eating or chewing gum. Was short with me. I couldn’t finish my question before I got a very rude no. Even hung up as was still speaking. I get we all have bad days but she was at work and should remember that part of the job is helping people. whether in the store or on the phone. I hope the store and/or the company records their phone calls so they can hear for their selfs."

"After a recent doctors appointment I realized I hadn’t updated my pharmacy and my prescription was sent to this location. I no longer live in the area, and when I do go for a visit it is 2 hours round trip. I called the store prior to going and explained I hadn’t heard if my prescriptions were ready and if they were what were the weekend hours to pick up. They said they were ready and provided their hours. Great, see you this weekend. This evening I pull through the drive through and go through the normal motions. The pharmacist on duty explained they had sent my medication back because I didn’t pick them up fast enough. I explained I don’t live in the area any longer and how would I know if they were ready if I wasn’t contacted? Wouldn’t it be common courtesy to call the patient and give a reminder? Even just leave a note from my Mid-week call that I would be in over the weekend. Unfortunately this pharmacist was pretty cold hearted and explained their “policy” and that I would need to revisit my doctor. Absolutely wild I’m extremely frustrated that the customer service received at this location has gone out the window. Better off doing express scripts than dealing with the “not our problem” attitudes."