CVS

"I went in to purchase the CVS Brand of \"Sudafed\" and when I saw the Pharmacy looked slow, I asked for the RSV Vaccine. The PA was BEYOND sweet and polite and said \"no problem. While I waited for the vaccine, I purchased the Sudafed and the cashier was VERY kind! When receiving the vaccine, she was so quick and comforting."

"Met a new pharmacist today in the store! So friendly, kind and professional! What a difference he makes behind the counter, Pharmacy technicians even seemed to be happier working though their very busy day with him! Thank you for extra time and effort filling my prescription!"

"They “lost” my daughters prescriptions and did not seem to care. I made well over five phone calls and visited in person three times, spoke to seven CVS employees including three different managers for cvs and or the pharmacy with promises to follow up with a return call, but never received a single return call. I had to file a report after a week of struggling to get a response from CVS. Again, disappointed by CVS. My daughter was getting medication there and when they Increased her dose they did not fill it. I went to the pharmacy to speak to them, and they said that they did not carry that medication. I would have to go to another pharmacy. There was no courtesy during interaction, nor was there any communication from the pharmacy that they were not able to fill that medication. I truly believe that they are not interested people, well-being, or health. It has now become just about making money and that meeting the customers need Continue to have problems with CVS"

"Go somewhere else to get your vaccines! I got the flu and covid vaccines this week. The tech was rude, and he insisted it was CDC guidelines to give both shots in the same arm when I balked. I talked to a Mich Med nurse today, and found out it's the opposite. They should be put in separate arms."

"If you are looking for reasonable customer service stay away from this CVS. I had scheduled a vaccine appointment and received a confirmation email. When I arrived for my appointment and showed my confirmation email the Pharm Tech told me, "You don't have an appointment". I showed her the email again, confirmed the date and time and asked if I'd done something wrong. She just walked away and another Pharm Tech came to the window, got my info and said, "You don't have an appointment". You get where this is going.... I showed him my confirmation and he would not make eye contact or even acknowledge me. I asked if I could make an another appointment while I was in the store. He said you have to do it on the app. I said, you mean the app that I just made the appointment on, which didn't work? He deadpanned, "yes". Finally I said, look, I've worked in retail, what's going on? He said it's an absolute disaster. Many customers have had their appointments canceled and they don't know why. So, unless you want to rely on natural immunity you might consider getting you vaccine at Jenson's or somewhere else."