Jimmy John's

"Excellent customer service and food. Shout out to Nicole, half of my sandwich wasn't in the bag (I forgot to check before I left), and she called me to correct the mistake and make sure I got the other half of the sandwich. I've never had that happen at a fast food place. Plus the food is always really well made here, highly recommend."

"Very rude. The guy handed me ny 2 subs and said if I want a bag I cam help myself and walked away. Mind you the bags are on their side of the counter."

"I went to the Clinton Twp location to purchase two sandwiches. I asked if they have cheddar cheese(my favorite for all sandwiches). He said yes but they're only ALLOWED to put it on one particular sandwich. So Jimmy John's says the customer eats it JJs way or no way. Well this potential customer will never attempt to patronize any JJ location ever again. I've never heard of a sandwich restaurant that won't make my sandwich the way I want and am willing to pay for!"

"Took over and hour for my small delivery two miles away.. ridiculous for 17.00 for one blt wrap and chips. Couldn’t even eat it because my lunch was over."

"Customer service is terrible, manager is no better. I had an ordering conflict that I was very calm and polite about but apparently the worker felt it was necessary to announce loudly and rudely that if she gave me tomatoes for my Slim, she “would be fired” I have been able to get a side of tomatoes at my normal Jimmy John’s for quite a long time, I do believe they charge me something extra, which is absolutely expected. I can definitely see why the reviews for the store are so low. Do better"