Passport Pizza 13737 19 Mile Road, Sterling Heights, MI 48313

"This isn’t to this particular location. This is just the location I always go to and everyone that works there is great. That being said, whoever is in charge of the website completely ruined the online ordering process by changing platforms. I’ve been a loyal customer for years and I always make my own pizza and create a chicken ranch pizza. Now you can no longer choose ranch as a sauce option under build your own. I was just going to try to make a different one. I chose the coupon that was 1 large, 3 topping pizza for $13. My subtotal is showing $16.50 before taxes. So for some reason the coupon doesn’t even reflect correctly. These changes are awful. The cherry on top is you used to get 10% off online ordering and with this new platform, you don’t. Unfortunately, I won’t be coming back until things are improved which I’m hoping they are. This new platform is not user friendly at all."

"Solid pizza! Ordered a large round pepperoni. It's a little greasy but overall gave it a 7.6/10 for flavor. Check out my full review below! https://youtu.be/Fn40EVvh1tk?si=QP3hz-0WeEgMega9"

"Ordered delivery to the hotel. The driver told me the pizza was heavy and I got excited. Then I opened the box to find an uncut pizza. It is difficult to cut pizza with plastic utensils provided by a hotel. Dislike everything about this Passport experience."

"This is the best pizza place ever! The staff is so friendly and kind! My girlfriend called after I placed and order and made a special request for our pizza and let’s just say they definitely followed through. I was on the floor laughing! Thank you passport!"

"UPDATE- AUG 10, 2017_ i ordered the square deep dish pizza 2nite with a 1/2 off coupon _ good thing it was 1/2 off- because it was 1/2 the pizza it used 2 b _ i don't think it was any thicker than a hand tossed round pizza. had 2 eat twice as many pieces 2 b satisfied - i include pics_ SO - this is the 3rd time in a row i've ordered from PassPort and their food has been DISAPPOINTING - I won't order from them again. 2 bad- they used 2 b good. but 3 bad experiences in a row proves they r no longer good enuf. UPDATE: FEB 26 2017_ i ordered again from the Passport on 19 mile in Sterling Heights_ they sent me an email coupon with medium rounds available for $5 until end of FEB_ i ordered 2 medium rounds with pepperoni and parmesan cheese crusts_ i got 1 pizza without the parmesan cheese_ and the other pizza with a HAIR in the 1st slice i pulled out_ if U look at the pics- u can see me holding the hair up in 1 of them.__the pizza was similar to little caesar's on a bad day. it actually tasted better out of the refrigerator the following day.__ ** that's 2 delivery orders in a row_ from the Passport Pizza on 19 mile in Sterling Heights_ that have been BELOW average.--what's going on 19 mile Passport? ---------- I've ordered from Sterling Heights PassPort (19 Mile) many times in the past- and it has always been very good to excellent_ which is why i ordered from them again 2nite. I was UN-pleasantly disappointed. i placed the order thru PassPort's online ordering_ usually i order thru GrubHub. The pizza-stix-salad arrived on time or maybe a few minutes late- didn't bother me- because in the past they've always been quick-polite- and delivered hot food hot and cold food cold_ BUT 2nite the pizza and stix arrived luke warm- boxes without foil or other lining- so grease was seeping thru the bottoms onto the counter- and the pizza bottom was actually soggy_ (again- 1st time i've received a disappointing order) the individual sized chef salad was packaged in a small plastic clam-shell- packed completely full_ so u can't eat the salad out of the container- in fact- when u open the container the salad will fall out_ will have 2 transfer to another bowl to eat, add dressing and toss. (haven't eaten the salad yet - but it looked fine.) _ there is some good news_ i took out my Hamilton Beach sandwich grill- placed a couple slices of the deep dish pizza and a few of the stix on it_ and within 5 minutes the pizza was hot and crisped up_ and TASTED GREAT__ But when U R used 2 getting the product hot, delicious and ready 2 eat- it's disappointing 2 get it soggy, lukewarm and having 2 take the time 2 heat it up. Will I order from them again ? YES - everyone can have an off night_ PassPort has delivered quality product 2 me 9 out of 10 times_ even my mom's food/cooking wasn't good all the time- we R only human To err is human..."