Tim Hortons

"Staff was pleasant and helpful. Appreciated the " thank you and Have a great day" comments from the staff. 2/27/24 - This morning the visit went smoothly, a factor was my visit happened after the morning rush."

"Came through the drive-thru at this Tim Hortons location this morning, and had the worst experience possible. The girl at the window whom was a portly white blonde woman with glasses was incredibly rude because she made a mistake and got my order incorrect. After that, I pulled off only to realize the biscuits from my sandwiches were as hard as rocks and entirely inedible. I called to speak to a manager and was put on the phone with a woman who spoke garbled and unintelligibly, and offered me nothing other than a poorly articulated and insincere apology. Will never patronize a Tim Hortons again after having several bottom tier experiences with their employees."

"I frequent this Tim Hortons location because it is close to my house and I love Tim Hortons coffee. However, what I don’t love is the level of customer service. I have worked in customer service for more than 10 years now which is also including hotels and restaurants and I swear every time I go through THIS particular drive thru between the hours of 12:00-1:00 PM, the blonde woman at the window is rude to me. Do better. Delicious coffee and food, but not the best service. Sorry."

"speed of service sucks. very slow. if you’re trying to get to work on time don’t come here. you’ll sit in line for 20 minutes, when I believe the speed of service is suppose to be under at least 1 min 30sec"

"First off the woman taking my order wasn’t given the memo that the speaker she uses to talk to customers is very quiet. This would require her to speak up when talking to customers. When I said I couldn’t hear her she started to give me an attitude. I ordered a Turkey Bacon Club, usually a solid sandwich, that was made with as much care as the woman had towards her job that made it. Yes I’m being harsh, but I’m kinda of an a$$hole anyways."