Chipotle Mexican Grill 305 West Eleven Mile Road, Royal Oak, MI 48067

"No wonder it has 1.6... Waited outside for 20 minutes, late opening, again. Then, after waiting and adding insult to injury, there was only peppers and white rice available. I was told i had to wait 45 minutes, not 10 or 15 minutes, but 45 minutes for the rest of the food to be available. Who has an hour and a half for lunch time... No one in my office will visit this place ever again, enough is enough! Regretfully,"

"Definitely wish I would have read the reviews first . The atmosphere is not welcoming . I was in the process of ordering my chicken bowl and asked for some sauce on the side instead of just adding it on the side right then I was encountered with a unpleasant request to finish telling the guy what i wanted on my bowl. They were out of key items (chips, queso, corn, etc) at 7:30pm. Hopefully the manager or owner can do a revaluation of the staff here . Royal oak is a pretty busy city and with this being a stand alone location it makes it more convenient to stop here . But with this type of service I’d rather pay for parking , wait 30minutes for a table and get better service from a dine in restaurant. Please do better . Even the responses to certain reviews on here aren’t helpful nor empathetic . Updated my review regarding the food from a 3 to a 1 . Just got home to finally eat it and it’s literally the worst chipotle I’ve ever had . Poor quality of food . Over cooked meat . Not well proportioned sizes"

"It’s almost gone that’s how good it was. All was missing was my sour cream but the beautifulness of the bowl made up for it. It was made with pure love. I asked for double meat and got what was GAVE! Best bowl I’ve had made in a long time. 5 star meal for a 5 star chick ⭐️"

"Placed a mobile order. Came through drive through for pick up. Still had to wait 15 minutes. Upon pick up they were out of 2/3 drink options I had selected. Orange in the kids meal was moldy. We were also missing the chips to go with queso. Won’t be visiting this location again."

"1-star 4/5/2022 Literally, the worst Chipotle I've ever been to, and I gave this particular location so many shots. Always order double chicken and it's barely even one serving. The burrito bowl is always smashed to the side. They never give silverware even if you request it on the app. No fajita veggies like I asked for every time. Amount of food is always skimpy. Lastly, they always seem to have an attitude running off as soon as you get your order so you can barely ask for silverware and huffing when you do; Itsy like it's their worst day ever, and to be honest, that's ultimately why I gave them so many shots: because I thought the workers were literally having bad days every time I visited, but this is four visits in a row now. I don't get it. Franchise owner needs to crack down, because this is ridiculous. I, at the very least, want what I ordered and paid for even if everything else is going to be a horrible experience. 1* food accuracy; 1* food value; 1* service. Do not recommend. Will deter friends and fam."